Job Description

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:

Rogers is currently seeking a Network Specialist reporting to the Manager of Enterprise Network Operations, the successful candidate will maintain operating excellence through leadership and team work in accordance with corporate and departmental objectives, policies and procedures related to customer service, costs, productivity and quality.

As part of the recruitment process, successful candidates will be required to complete criminal and credit background checks.

What you will be doing

• Design and implement automations across Network Operations using combination of in house and open source development tools.
• Implementing and reviewing network tools/scripts.
• Identify new automation opportunities based on data driven analysis.
• Serve as the top tier in fault identification, isolation, analysis, and resolution for IP & Access network related technology platforms.
• Engage in performance and fault analysis for issues requiring in-depth, extended investigation. Recommend unique approaches to issue resolution, including situation analysis, testing strategies, and fault reproduction.
• Responsible for configuration, management and maintenance of IP & Access network elements and technology platforms.
• Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation and verification.
• Maintain all related network design and support documentation.
• Responsible for ensuring seamless introduction of new technology platforms and services into Enterprise Network Operations.
• Communicate with engineering regarding identified logical and physical network design issues and network performance.
• Must be willing to work in an on-call environment.
• Adhere to all policy and legal requirements under Health and Safety legislation.

What you have

• Degree or Diploma in Networking or Technology.
• 5+ years experience in IP-based Service Provider environment strongly preferred.
• Experience in Software Development Life Cycle Tools: I.e. Jenkins, Git, GitHub, Ansible.
• 3+ years experience with network programmability & automation in Network Operations environment using any of the following Programming Languages: I.e. Java, Python, Ruby, PHP, VBscript, Perl, Bash.
• Knowledge of Data analytics and Log parsing into tools: I.e. Splunk, Grafana and others is an asset
• Innovation/Creative Thinking, Problem Solving/Judgment, Achievement Orientation and Listening, Understanding and Responding.
• Experience with networking: routers/switches/firewalls, routing, subneting and network protocols.
• Demonstrated in-depth understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (OSPF, ISIS, BGP, EIGRP, MPLS, MPLS VPN, and Multicasting)
• Experience-based knowledge of Nokia (ALU) Service Router 7750SR, 7210-SaS platforms and services. TiMOS/SR OS, 5620 NSP/CPAM, Software. NRS-II+ certification considered an asset.
• Experience-based knowledge of Nokia 7360 XGS-PON & 5520 AMS, considered an asset.
• In-depth knowledge of Security/DDoS Mitigation systems.
• Lean-Six Sigma, considered an asset.
• Demonstrated ability to work effectively in a team environment, in an organized, methodical and pleasant manner
• Ability to take ownership and co-ordinate resolution of network related problems
• Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation and verification
• Outstanding analytical and methodical troubleshooting skills
• Effective oral and written communication skills

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Schedule: Full time
Shift: Rotating
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 285440

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .

Posting Notes: Digital & Technology

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Location:

Brampton, ON, CA Vancouver, BC, CA Calgary, AB, CA Ottawa, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

\xc2\xb7 Health & well-being benefits
\xc2\xb7 Donation matching
\xc2\xb7 Paid time off for volunteering
\xc2\xb7 Wealth Accumulation including: Pension plan & Employee stock options
\xc2\xb7 Generous employee discounts
\xc2\xb7 Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of podcast with Dr. Sonia Kang.

Rogers Communications