Join a team dedicated to delivering outstanding client service.
Cox & Palmer is a full-service, top-ranked Atlantic Canadian law firm with the knowledge and experience clients rely upon for solid legal solutions. The firm prides itself on a collegial work atmosphere and supportive team environment.
We hire self-motivated, team-minded individuals with a strong work ethic, integrity and a commitment to client service.
This role is responsible for managing and overseeing our Microsoft 365 environment and network infrastructure while ensuring optimal performance, security, and efficiency. The ideal candidate will have network administrative skills with experience managing On-Premises Networks, including moving toward a cloud-based infrastructure, working from one of our offices in New Brunswick or Halifax, Nova Scotia.
SUMMARY OF RESPONSIBILITIES
Provide cross-functional knowledge and guidance on the configuration of Microsoft 365 related products
Manage user accounts, configuring security and compliance policies, monitoring system usage, setting up and maintaining Microsoft 365 services
Experience as Microsoft Administrator utilizing Entra ID, Intune, and Exchange
Act as an escalation to issues relating to Office 365, Firewalls, and Cisco Routing/Switches
Lead projects and collaborate with vendors on initiatives related to Microsoft 365 and on-premises network
Proactively access software updates, drivers, knowledge bases to aid in technical support problem resolution
Assist IT Managers and Regional Team with any technical support issues requiring remote assistance related to the network
Perform scheduled updates and patches to the environment when required.
SKILLS & QUALIFICATIONS
Degree or diploma in Information Technology, or equivalent
Preference to those with Azure Administration and/or Office 365 Administrative Certifications
4+ year's experience in a managed IT services role overseeing all Office 365 environment
Deep understanding of Microsoft 365 services and applications (E3, E5. Microsoft Defender, Teams Voice)
Ability to troubleshoot and solve technical issues promptly
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to absorb and retain information quickly in a fast-paced environment
Excellent customer service orientation as this is a customer-facing role
Excellent verbal and written communication and interpersonal skills
Proven technical, analytical and problem-solving tech support skills
Highly self-motivated and directed with a passion for technology and I.T.
APPLY
Please apply through Meridia Recruitment using the link below.
Please click Apply Now to apply.
We thank all candidates for their interest in Cox & Palmer; however, only those selected for an interview will be contacted.
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