Job Description

Posted Wednesday, October 29, 2025, 3:00 AM | Expires Monday, November 17, 2025, 2:59 AM

Why work for the Town of Canmore?

For starters, you can take great pride in our collaborative organization, its positive work culture and our amazing group of talented people who genuinely care about our community and accomplish outstanding work every day for its citizens. As a member of the Municipal Enforcement team, you will work both with a team and independently conducting parking enforcement and community engagement. You will be offering assistance in using our parking system and providing insight as to how the paid parking program benefits our community.

Position Overview:

The Municipal Enforcement Officer serves the community of Canmore, residents and visitors, through highly visible educational and enforcement activities with an emphasis on parking. Reporting to the Supervisor of Municipal Enforcement and as a member of the Municipal Enforcement team, the Municipal Enforcement Officer is responsible for enforcing parking regulations related to paid parking and residential permit parking by issuing warnings and tickets for parking violations, conducting minor maintenance of pay machines, administering unpaid parking violations and responding to parking complaints in the downtown area. This role assists residents, business and visitors by providing information, wayfinding, and assistance in the use of parking equipment and technology. Municipal Enforcement Officers are highly visible in the community and act as both enforcement officers and ambassadors for the town while conducting lengthy foot patrols (20,000+ steps per shift) throughout the year in various inclement weather conditions. This position helps advance a safe multi-model shift in the community while providing a high level of service to residents, businesses and visitors.



This is the perfect job for someone who wants to make a difference in our town. You must love working outdoors in any weather and interacting with the public. If you have great customer service experience, and the ability to exercise judgement and discretion, then this is the role for you. Above all, conflict resolution and de-escalation of complaints in a constructive and personable manner is essential. You are a personable, patient, and independent worker that possess the physical ability and keen interest to conduct multi-hour foot and bike patrols while balancing this with administrative duties. The successful candidate must be able to walk an average of 10km/day, 50km/week; provide an acceptable driving record; and a clear criminal record check.

Core Accountabilities:

Acts as an ambassador of the Town of Canmore ("Town") by conducting community outreach & education pertaining to paid parking and municipal parking bylaws in the Town Knows Canmore parking zones, common street names, important landmarks, and locations Is familiar with Town bylaws and specifically knowledgeable with bylaws related to parking Has a working knowledge of department related Provincial laws Prepares for and attends court as required Enforces other municipal bylaws as directed by the Supervisor of Municipal Enforcement Participates in team meetings for overall team success Collaborates and communicates to understand and meet client needs and expectations Works in collaboration with other Town departments Identifies and reports bylaw infractions and safety concerns to Community Peace Officers Willingly takes on a variety of duties as assigned, which may not be part of the regular day-to-day expectations

Education & Qualifications:

Valid Alberta Class 5 Driver's License -

required

High School Diploma or equivalent -

required

Formal training in Conflict Resolution (e.g., Verbal Judo or Customer Service & De-Escalation) -

asset

Experience:

Physically able to conduct long duration foot patrols in a variety of weather conditions -

required

Excellent customer service, organizational, and time management skills -

required

Experience managing conflict, proven Negotiation/Mediation skills -

required

Basic skills with MS office and database entry -

required

Ability to interpret legislation and municipal bylaws -

required

Advanced communication skills -

required

Previous experience with obtaining compliance in an enforcement or safety role such as lifeguard, security, or parking compliance/enforcement -

asset

Salary & Benefits:

Pay Range: $37.26 - $41.65 per hour Full-Time Temporary position for 15 months FT Temporary Benefits 40 - hour work week Personal development & learning opportunities Positive work culture Work-Life Balance

Working Schedule:

7 days a week from 8 am to 8 pm, including weekends and holidays. It will be expected that the successful candidate will work all statutory holidays during the term of their contract. This role is 40 hours/week, 8 hours/day, on a 5-days on, 2 days off rotation.

Closing Date for Applications:

This posting will remain open until

November 16, 2025.

How to Apply:

To apply, please upload your cover letter and resume (PDF or Word) To help us learn more about you, in your cover letter please clearly detail the following:



Why do you want to work as a Municipal Enforcement Officer for the Town of Canmore?

What skills, experience, and (most importantly) attitude will you bring to enhance the team and enrich our community?

Tell us how you feel the paid parking program benefits our community? Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver`s abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.

The Town of Canmore is committed to fostering an inclusive and respectful workplace. We are proud to be an equal opportunity employer and make employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, age, disability, marital status, family status, ancestry, place of origin, or any other protected characteristic under applicable law.

We believe diversity strengthens our organization, and we encourage applications from all qualified individuals. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca

Job Details


Job Family

Operations

Pay Type

Hourly

Employment Indicator

Operational

Hiring Min Rate

37.26 CAD

Hiring Max Rate

41.65 CAD

1021 Railway Ave, Canmore, AB T1W 1R4, Canada