Job Description

At MCAN, we are most proud of the team we have built and our team member experience. Our people are our best assets and are made up of respected industry innovators, influencers and big-thinkers. We do things differently than other lenders. Our business isn\xe2\x80\x99t selling mortgages, it\xe2\x80\x99s building relationships.

The #MCANLIFE is shaped around a culture of customer-centricity for both internal and external clients and powered by genuine collaboration. We are a home for talented professionals seeking a more connected career and one that allows them to use more of their skills.

#MCANLIFE means you can connect, discover, and grow.

We were recently certified from Great Place to Work\xc2\xae Canada and are thrilled to be recognized on the 2022 list of Best Workplaces for Women!

About the opportunity:
MCAN is on a mission to build better mortgage solutions for Canadians who want a simpler, more personal experience with their mortgage lender. Reporting to the Director, Operations and Internal Sales, the Mortgage Administrator is accountable for the completion of administrative tasks associated with the on-boarding of new mortgage brokers/agents and processing of Residential Lending mortgage applications and documents.

What you will be responsible for:

• Submit on-boarding requests for new brokerages and agents to management
• Pull and vet licenses, MBRCC checks and historical funding data for broker on-boarding
• Maintain and update new deal tracker for mortgage applications
• Manage the Documents inbox and ensure that they are handled within the established SLA
• Create new deal records on Mortgage Fulfilment portal and assign deals to Mortgage Fulfillment Officers
• Continuity Report: reconciliation of loan movement (i.e. paid out, renewed, newly funded)
• Upload documents for loans/renewals in CNG/Safe Instruct mortgage files
• Liase with external and internal stake holders to complete administrative tasks in support of Residential Lending

The work experience, skills, education that you bring:

• Minimum 1-2 years of experience in the mortgage industry
• You\xe2\x80\x99re a self-starter, have a positive attitude and lead by example
• Experienced with Microsoft Word, Outlook, Excel, and other database systems
• Strong verbal and written communication skills
• Proven ability to foster and maintain strong business relationships
• Organized and process-oriented, with strong problem solving skills
• Ability to work under high pressure and multi-task in a fast-paced, deadline driven environment
• Able to work independently and as part of a team

We believe great work and collaboration can happen anywhere, which is why we are a permanent hybrid work environment! We equip our team with great technology and empower them to deliver their best results.

We are dedicated to building an organization that reflects the diversity of our clients and the communities we serve across Canada. Do you possess and value the same attributes? Are you interested in your own development? Then come join our team!

Requests for accommodation can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.