Job Description

Brief Description:

Do you have experience within the Real Estate industry as an administrator?
:

Do you have experience within commercial real estate? Our partnered client is currently adding a Mortgage Administrator to join their team. In this hybrid role you will work closely with the office manager to assist with their management of customers and their portfolios. The ideal candidate will have a strong foundation of Canadian compliance codes and regulations within the commercial property industry. This is an ideal opportunity for someone seeking a stable role providing support to the office manager to assure day to day operation expectations are achieved.

Responsibilities:

Preparing deposits, payments, transfers for investor payments

Supporting clients with their day-to-day inquiries via email and phone

Working with the finance team to assure compliance

Updating and managing client portfolio within a database; contracts, customer details, administrative maintenance of their account

Assist Client Manager with customer concerns regarding compliance, estates

Providing correct contacts for advice & recommendations on portfolio

Update of internal procedures as necessary

Manage client relationships via phone and email

Develop relationships with new and existing customers

Assure completion of documents correctly and accurately
Prepare all pre-closing documentation required

Establish and maintain effective communication with all other departments

Skills and Qualifications:

2-3 years experience within the commercial real estate industry

Bachelor\'s Degree or Diploma

Experience with best practises, policies and procedures

Strong sense of Customer Service

Passionate about investments and creating a career

Self Starter with strong attention to details

Intermediate Excel skills to run reports and work with established formulas
Team player, articulate, reliable

NOTE: THIS IS A HYBRID OPPORTUNITY WORKING 2 DAYS IN OFFICE

Pivotal Integrated HR Solutions