Job Description

Position Overview:Lambert Nemec Group, Winnipeg's leader in Permanent Recruitment, has partnered with our client to recruit for a Member Engagement Coordinator to serve as the primary point of contact for members and clients, ensuring their needs are met with efficiency, professionalism, and a customer-focused approach. This role plays a key part in maintaining positive relationships and enhancing overall customer engagement and satisfaction.Responsibilities:

• Act as the first point of contact for customer inquiries, providing timely and professional responses via phone or email.
• Assist the Events team with various membership events, coordinating logistics, and attending recruitment events, such as career fairs and information sessions.
• Maintain accurate customer records and manage account updates and registration/fee payment processing, including invoice creation and refund processing.
• Reach out to new potential clients to promote the organization.
• Recommend improvements to programs, events, or customer service, based on feedback received from current clients and members.

Requirements:

• 3+ years minimum of customer service, sales, or administrative experience.
• High level of professionalism and interpersonal skills.
• Strong communication skills, both verbal and written.
• Able to work independently and within a team, in an office and hybrid environment.
• Solid knowledge of MS Office Suite (Outlook, Word, Excel, and PowerPoint).
• Strong time management and multi-tasking skills, and must be highly organized.

Rewards:

• Compensation package including a base salary based on experience, employer-paid benefits, RSP match, and flexible work-life balance.
• This role is a hybrid position, with expectation to be in-office once every 1-2 weeks, with the exception being attendance at company events.
• An opportunity to grow professionally at an established Manitoba organization.

To Apply:If you are interested in this opportunity, please forward your resume (in Word format) directly to Daniela Herrera, Recruitment Coordinator at referencing Member Engagement Coordinator - in the subject line of your email.To view other opportunities currently available please go toWe thank all applicants in advance; however, only those individuals who best meet our client's specifications will be contacted. All other resumes will be kept on file for future consideration.

Lambert Nemec Group