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Overview Takeda Canada is dedicated to helping Canadians achieve better health and brighter futures and believes in its responsibility to our partners, communities, environment, and employees. Takeda is committed to enhancing the lives of patients, not only with our medicines, but also by empowering our communities. The Medical Operations Coordinator provides optimal customer service and support to the Medical & Scientifics Affairs team and may assist in cross-functional tasks. This individual will play an integral role in ensuring a smooth and consistent workflow to help the teams achieve it corporate objectives. Responsibilities Medical Operations:
Manages the end-to-end process for grants and donations applications while remaining compliant with all policies
Manages Due Diligence with regards to conflict of interest
Maintains and files all documents according to Document Retention requirements stated in the SOP; Record management.
Executes Takeda Legal pre-approved templates with recipients
Stays current on Takeda policies and standard operating procedures to ensure the proper application is followed
Efficiently processes all HCE, HCP and patient payments through Ariba for Takeda Organized Meeting Events, Grants, Sponsorships and Donations
Grant & Donation Committee Meetings Facilitation \xe2\x80\x93 Agenda, Pre-Meeting Preparation for Committee, Meeting Minutes, Follow Up on Action Items
Liaise with grant and donation lead on priority of applications, budgets, additional information requests, and committee meetings decisions.
Cross-functional Collaboration
Work closely with internal stakeholders including Finance, Legal, Ethics and Compliance, Medical, Market Access and Marketing.
Ad hoc coordination across the Medical department
From time to time, based on business needs and evolution of workload, ensure proper administrative and coordination support to the medical department.
Required Experience
At least 3+ years experience as coordinator/administrative support.
Experience in a fast-paced environment with proven attention to detail. Ability to be agile to reflect priority setting
Experience with the management of consultants and/or vendors an asset
Advanced computer skills to adapt to changing environment
Excellent communication skills. Second language (French) an asset
Post-Secondary education \xe2\x80\x93 University education an asset
Familiarity with pharmaceutical industry, particularly with Medical Affairs (an asset)
Attributes
Can do attitude with the ability to inspire confidence and enthusiasm in others
Professional presence with high level of credibility and works with accuracy
Ability to operate as a flexible team player as well as ability to use own initiative
Ability to manage time effectively and prioritise a number of ongoing activities at once
Knowledge of unique processes and requirements (interactions with HCPs, Compliance and Audit, etc)
Skills
Effective project management skills
Highly effective communicator both in writing and verbally
Ability to rapidly assimilate knowledge
Computer application skills to format documents, enter and analyze data, coordinate information flow and organize meetings: Microsoft Office tools, electronic communications (Outlook), Publishing software, Microsoft Project, SAP
Good planning/organising skills
Ability to work independently, under tight deadlines and prioritize multiple tasks/projects
Strong attention to detail, highly focused
Successful track record of managing multiple projects and competing priorities
Sound working knowledge of ethical, legal and regulatory guidelines and requirements applicable to medical affairs activities
Computer literacy \xe2\x80\x93 MS Word, Excel, PowerPoint
Locations
Toronto, Canada
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
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