Job Description

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Overview

Takeda Canada is dedicated to helping Canadians achieve better health and brighter futures and believes in its responsibility to our partners, communities, environment, and employees. Takeda is committed to enhancing the lives of patients, not only with our medicines, but also by empowering our communities.

The Medical Operations Coordinator provides optimal customer service and support to the Medical & Scientifics Affairs team and may assist in cross-functional tasks. This individual will play an integral role in ensuring a smooth and consistent workflow to help the teams achieve it corporate objectives.

Responsibilities

Medical Operations:

• Manages the end-to-end process for grants and donations applications while remaining compliant with all policies
• Manages Due Diligence with regards to conflict of interest
• Maintains and files all documents according to Document Retention requirements stated in the SOP; Record management.
• Executes Takeda Legal pre-approved templates with recipients
• Manages Accounts Payable; Processes invoices, agreements, tracks budgetary expenditures and accruals.
• Stays current on Takeda policies and standard operating procedures to ensure the proper application is followed
• Efficiently processes all HCE, HCP and patient payments through Ariba for Takeda Organized Meeting Events, Grants, Sponsorships and Donations
• Grant & Donation Committee Meetings Facilitation \xe2\x80\x93 Agenda, Pre-Meeting Preparation for Committee, Meeting Minutes, Follow Up on Action Items
• Liaise with grant and donation lead on priority of applications, budgets, additional information requests, and committee meetings decisions.

Cross-functional Collaboration

• Work closely with internal stakeholders including Finance, Legal, Ethics and Compliance, Medical, Market Access and Marketing.

Ad hoc coordination across the Medical department

• From time to time, based on business needs and evolution of workload, ensure proper administrative and coordination support to the medical department.

Required

Experience

• At least 3+ years experience as coordinator/administrative support.
• Experience in a fast-paced environment with proven attention to detail. Ability to be agile to reflect priority setting
• Experience with the management of consultants and/or vendors an asset
• Advanced computer skills to adapt to changing environment
• Excellent communication skills. Second language (French) an asset
• Post-Secondary education \xe2\x80\x93 University education an asset
• Familiarity with pharmaceutical industry, particularly with Medical Affairs (an asset)

Attributes

• Can do attitude with the ability to inspire confidence and enthusiasm in others
• Professional presence with high level of credibility and works with accuracy
• Ability to operate as a flexible team player as well as ability to use own initiative
• Ability to manage time effectively and prioritise a number of ongoing activities at once
• Knowledge of unique processes and requirements (interactions with HCPs, Compliance and Audit, etc)

Skills

• Effective project management skills
• Highly effective communicator both in writing and verbally
• Ability to rapidly assimilate knowledge
• Computer application skills to format documents, enter and analyze data, coordinate information flow and organize meetings: Microsoft Office tools, electronic communications (Outlook), Publishing software, Microsoft Project, SAP
• Good planning/organising skills
• Ability to work independently, under tight deadlines and prioritize multiple tasks/projects
• Strong attention to detail, highly focused
• Successful track record of managing multiple projects and competing priorities
• Sound working knowledge of ethical, legal and regulatory guidelines and requirements applicable to medical affairs activities
• Computer literacy \xe2\x80\x93 MS Word, Excel, PowerPoint

Locations

Toronto, Canada

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Takeda