Job Description

Overview

Our organization is experiencing rapid growth, and we are looking for a skilled and dedicated part-time Medical Office Assistant to help manage daily operations. This position offers a hybrid work model with 1- 2 days working from home, a combination of administrative duties in the office and occasional visits to long-term care facilities to ensure company standards are maintained.

Responsibilities

Provide general administrative support in the office, including answering calls, scheduling appointments, and maintaining patient records. Set up and take down treatment rooms to prepare for patient care. Visit long-term care facilities to monitor and uphold company standards. Work closely with patients, families, staff, and healthcare providers to ensure smooth operations.

Qualifications

3-5 years of experience in a medical office setting. In-depth knowledge of medical terminology, disease processes, and hospital information systems. Familiarity with insurance companies, including account setups and claims. Previous experience working in a Physical Therapy, Chiropractic, or Podiatry office is an asset. Comfortable using online booking platforms such as Jane or Noterro. Proficiency in Google Docs Strong written and verbal communication skills. Consistently demonstrates a high level of professionalism, with exceptional phone etiquette Polished communication skills that reflect a courteous, respectful, and client-focused approach in every interaction Exceptional troubleshooting, problem-solving skills, and the ability to maintain a long-term vision.

Ideal Candidate

Demonstrates a professional, courteous demeanor when communicating with the public and healthcare teams. Is proactive, detail-oriented, and able to multi-task efficiently. Is eager to learn new skills, including reprocessing tasks. Is flexible, reliable, and works well both independently and in a team environment. Lives in the General Edmonton area with a reliable vehicle and valid drivers license.
We are grateful for all candidates; however, only those who fit our criteria will be contacted for an interview.

Job Type: Part-time

Pay: $19.00-$20.00 per hour

Expected hours: 25 per week

Benefits:

On-site parking
Education:

DCS / DEC (preferred)
Experience:

Medical Office Setting: 3 years (required) Jane or Noterro EMR: 3 years (required)
Licence/Certification:

Driving Licence (required)
Location:

Edmonton, AB T6H 4A6 (preferred)
Work Location: Hybrid remote in Edmonton, AB T6H 4A6

Application deadline: 2025-08-30
Expected start date: 2025-09-08