Join our dynamic healthcare team as a Medical Office Assistant, where your enthusiasm and organizational skills will play a vital role in delivering exceptional patient care and seamless clinic operations. This energetic position offers the opportunity to be at the heart of patient interactions, administrative support, and medical documentation management. If you thrive in a fast-paced environment and are passionate about healthcare support services, this role is perfect for you!
Duties
Greet patients warmly at the front desk, ensuring a positive first impression and smooth check-in process
Schedule appointments efficiently using electronic medical record (EMR) system-Accuro
Verify insurance coverage and perform insurance eligibility and benefits verification to facilitate accurate billing
Collect payments and manage medical collections with precision and professionalism
Maintain accurate and up-to-date medical records, ensuring compliance with PHIPHA regulations and confidentiality standards
Assist with patient intake procedures, including data entry, updating charts
Support clinical staff by preparing exam rooms, managing supply inventories, and handling administrative tasks such as filing and faxing
Skills
Proficient in using EMR- Accuro
Phlebotomy certification an asset
Experience with OHIP and insurance verification processes
Excellent phone etiquette with multi-line phone system handling and patient service skills
Skilled in clerical tasks such as filing, data entry (including 10-key typing), scheduling appointments, and managing medical records efficiently
Bilingual abilities are highly valued to serve diverse patient populations effectively
Demonstrated ability to maintain confidentiality in accordance with PHIPHA guidelines while managing health information management tasks
Join us to make a meaningful difference in patients' lives by providing top-tier administrative support within a vibrant healthcare environment. Your dedication will help ensure smooth clinic operations while delivering compassionate service that patients trust.
Job Types: Full-time, Part-time
Work Location: In person
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