Job Description

Position Overview

We are seeking a

Certified Medical Office Administrator

to oversee the daily operations of our clinic and ensure exceptional patient experiences. This is a key role at the intersection of administration, patient care, and physician support. The right candidate will be detail-oriented, skilled in medical office procedures, and confident in managing both patients and practice operations.

About Us

Lotus Health Clinic is a leading medical practice specializing in metabolic disease. We are committed to providing compassionate, innovative, and world-class healthcare in an inclusive environment. Our team values collaboration, professionalism, and excellence in patient care.

Key Responsibilities

Patient Care & Communication

Greet patients and provide a professional, welcoming first impression Manage patient intake, direct inquiries, and coordinate communications between patients, physicians, and other healthcare providers Support physician-to-physician communications and referrals

Administrative & Clinical Support

Schedule appointments and manage provider calendars Maintain accurate electronic medical records (EMR) with confidentiality Manage billing, insurance claims, and MSI submissions Prepare medical documentation, reports, and correspondence

Operations & Coordination

Maintain office organization, supplies, and resources Ensure compliance with healthcare regulations and clinic policies Support management with operational and financial reporting Collaborate with staff to improve efficiency and patient experience

Qualifications

Certificate in Medical Office Administration (or equivalent) required

Knowledge of

medical terminology, billing/coding, and patient management

Proficiency in

EMR systems, Microsoft Office, and scheduling software

Excellent written and verbal communication skills Strong organizational skills with attention to detail Ability to multitask and work well under pressure Previous experience in a medical office or healthcare setting strongly preferred

What We Offer

Supportive and collaborative team environment Opportunities for training, growth, and advancement Meaningful work that makes a positive impact on patients' lives

Apply Today

If you're ready to take on a pivotal role in a forward-thinking medical clinic, we'd love to hear from you.

Please submit your

resume and a brief cover letter

to:

appointments@lotushealthclinic.com

Job Type: Full-time

Pay: $15.97-$21.88 per hour

Expected hours: 40 - 45 per week

Benefits:

Employee assistance program
Language:

English (preferred)
Work Location: In person