Job Description

Medical Office Administrator - Brampton

Ontario Sleep Care is a customer service focused, growing organization with one goal: to set the standard for sleep and CPAP Therapy providers. We need to grow our team of well-educated, experienced, and passionate professionals. This is our culture and obsession: not only the drive to be successful, but also the desire to treat every individual that walks through our door with the best care and customer service possible; all while maintaining a healthy work-life balance.

The Medical Office Admin will perform all general administrative duties such as bookings, coordinating patients, and completing forms; and be hands on with referred clients, referral sources and the funding agent to ensure the highest level of patient care.

Responsibilities:

Greeting customers, answering phone, booking appointments, sorting mail, sending/receiving faxes, cleaning and preparing room Maintaining clients' files, charting in client records, making reports to physicians, phone reminders, and all administrative duties as assigned Facilitating payment by preparation of funding documents, and maintaining knowledge of funding systems Assisting with maintenance of CPAP inventory/trial equipment for the branch; jointly books CPAP appointments and follow up for clients at the location Maintaining quality service by following company standards, policies and procedures; and addressing customer concerns as they occur Coordination flow of information and patient care with the referring Sleep Testing Facility Seeking to continuously improve the operation of the office by evaluating processes and workflow, and participating in other quality improvement activities Ability to work independently without direct supervision and as part of a team; have strong organizational, communication and interpersonal skills

Qualifications:

Minimum High School Diploma required; preference given to Graduate of a recognized program/Bachelor's degree/diploma in health science or related field Administrative experience in a medical office is nice to have but not a requirement. Agile, adaptable, and willing-to-learn candidates are encouraged to apply! Excellent interpersonal communication (verbal and written), organizational and presentation skills Positive, professional, healthcare-oriented demeanor; passion for patient care within your community Detail oriented with ability to multitask Strong computer literacy; proficient in in business tools such as Microsoft Office Suite including word, Excel, Outlook
Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Application question(s):

Will you be able to reliably commute or relocate to Brampton, ON L6T 3J1 for this job? Do you have experience in using EMR? What kind of EMR are you using? What interest you in the healthcare field?
Experience:

Medical/Clinical Office Admin: 1 year (preferred)
Work Location: In person