Job Description

JOB DESCRIPTION:

Durham Bone and Joint Specialists (DBJS) is committed to delivering orthopedic care, within a system that provides accessibility and quality, in managing acute and chronic musculoskeletal related illnesses. Established in 2019, our team currently includes 8 orthopedic surgeons and 6 Advanced Practice Providers, who work within a collaborative multidisciplinary environment to meet the growing needs of Durham region patients.

We are looking for a Medical Office Admin to join our Booking Office team.

The successful candidate will work within a large group of administrative staff, supporting the coordination of assessment appointments and organizing the clinic schedule for multiple providers.

DUTIES AND RESPONSIBILITIES:

The MOA will support the following deliverables:

- Scheduling and communicating appointment details to patients

- Supporting arrangement of required diagnostic imaging

- Responding to inquiries by email, phone and fax

- Prioritizing multiple tasks and deadlines as assigned

QUALIFICATIONS:

- Experience working with Juvonno or Accuro EMR (required)

- Experience in a high-volume customer service position

- Post-secondary degree or diploma in Office Administration or recognized equivalent

- Excellent interpersonal, oral and written communications skills for reporting information to patients and staff

- Superior customer service with ability to understand and meet patient and Physician needs

- Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction

Job Type: Full-time

Application question(s):

How many years of experience do you have with Accuro EMR? Are you available to work on weekends? How many years of experience do you have with Juvonno EMR?
Work Location: In person