Job Description

About Feet First Clinic:

Feet First Clinic is a dynamic and rapidly growing foot clinic located in the heart of Bloor West Village. We specialize in chiropody services and currently have a team of five licensed chiropodists. As a unique combination of a medical clinic and retail shoe store, we are a one-stop destination for comprehensive foot care.

Our mission is to deliver the highest standard of care and help our patients achieve optimal foot health. We take a proactive and preventative approach to treatment, educating and empowering our patients along the way.

We are looking for team members who are passionate, self-motivated, eager to learn, and thrive in a fast-paced, service-oriented environment.

Position Summary:

Feet First Clinic is seeking a friendly and detail-oriented

Medical Administrative Assistant

to join our team! You'll play a key role in providing outstanding support to both our patients and clinic practitioners, ensuring smooth daily operations and a welcoming environment.

Key Responsibilities:

Provide exceptional customer service in person, via phone, and email Greet and check in/out patients, handle payments, and manage appointment scheduling Promote services, book, reschedule, and follow up with patients Communicate effectively with patients, practitioners, and management Perform accurate and timely data entry Maintain a clean, organized, and well-stocked clinic environment Assist with product and inventory management (medical supplies, retail shoes, etc.) Ensure proper visual merchandising of retail items and demo products Support with general administrative tasks and occasional errands Help with cleaning and maintaining treatment rooms

Qualifications:

Friendly, professional, and patient-focused attitude Strong problem-solving skills and ability to work independently and in a team High level of confidentiality and professionalism Comfortable using computers and administrative software Excellent organization, time management, and multitasking skills Calm under pressure, with strong interpersonal skills Proficient verbal and written communication in English (other languages are an asset)

Education & Experience:

Bachelor's Degree (preferred) Minimum 2 years of administrative experience (preferred)

Ready to Join Our Team?

If you're passionate about healthcare and want to work in a collaborative, community-focused clinic, we'd love to hear from you! Please email your resume and a brief cover letter telling us why you're a great fit for Feet First Clinic.

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Education:

Bachelor's Degree (preferred)
Experience:

Front desk: 2 years (preferred)
Work Location: In person