Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
or equivalent experience
Asset languages
Philippine languages Spanish; Castilian Chinese
Work setting
Clinic
Tasks
Interview patients to obtain case histories Schedule and confirm appointments Complete insurance and other claim forms Maintain filing system Perform general clerical work, such as order supplies and maintain inventory Arrange travel, related itineraries and make reservations Determine and establish office procedures and routines Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review Initiate and maintain confidential medical files and records Supervise and train other staff in procedures and in use of current software Perform data entry Provide customer service
Computer and technology knowledge
MS Word Electronic mail MS Excel MS Windows
Technical terminology
Medical
Area of work experience
Charts, tables, graphs and diagrams Correspondence Invoices Reports and records
Security and safety
Basic security clearance Criminal record check
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment Work under pressure Attention to detail Large caseload
Personal suitability
Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player
Screening questions
Are you currently a student? Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? What is the highest level of study you have completed? What is your current field of study?
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