Job Description

TORLYS is a global flooring company that specializes in providing beautiful, responsible flooring solutions. TORLYS believes in creating the most beautiful and practical floors on the market, but not at the expense of the environment. For 35 years, innovation has been in TORLYS' DNA.

TORLYS is currently hiring for the exciting role of

Marketing Order Entry & Trade Show Coordinator

in Mississauga, Ontario.

This role is ideal for candidates with a background in customer service or administration, and project coordination experience related to events or trade shows.

*This role does not involve traditional marketing functions such as web, digital campaigns, social media, or graphic design/artwork. Candidates with a focus or primary interest in those areas are not suited for this position. The focus is on logistics, coordination, order processing, and internal support, not creative or digital marketing work.

Overview

The

Marketing Order Entry & Trade Show Coordinator

is responsible for organizing and processing a continuous flow of marketing orders through to delivery. This includes new display SKU set ups, sales team presentation kits, automatic sample shipments, dealer rollouts and day-to-day sample and marketing material requirements. The

Marketing Order Entry & Trade Show Coordinator

is a contact for order related inquiries, order processing (includes orders from multiple sources and platforms), working with cross-functional teams regarding logistics or issues associated with the shipments of marketing materials MOTSC is to possesses a complete understanding of marketing materials and order processing and ensures a positive brand experience for all internal customers. The

Marketing Order Entry & Trade Show Coordinator

supports, coordinates, and executes all tradeshow activities related to various events as directed by marketing leadership. The

Marketing Order Entry & Trade Show Coordinator

assists with organizing the go-to-market tasks as part of the product launch process workflow.

Core Skills/Competencies:

Excellent

customer-focused service

& professionalism

? Self-starter

? Strong Communication skills (Verbal and Written)

? Adaptable/Flexible

? Detail and Solution Oriented

? Accountable/Dependable

? Multitask in a fast-paced environment

? Team Player

? Time Management & Project Execution

Essential Duties and Responsibilities:

Day-to-day order entry for all marketing material and sales tool requirements (email and online orders). Coordinates distribution of all display selling systems, including contract validation, order entry and coordination with sales teams for timely and complete distribution. Marketing Order Book - Work closely with Marketing Administrator and TMs on keeping it up to date. Assists Marketing Teammates with product launches and dealer merchandising rollouts.

Provided customer service support by entering data, processing high volumes of incoming orders, and coordinating with the sales team and customers to ensure smooth order fulfillment and issue resolution.

Assisted with modifications to orders and supported the sales team in handling time-sensitive requests.

Complete online and email sample orders for internal and external customers as well as tradeshows and other events. Complete the weekly TOR manufacturing sample material orders and write offs. Work closely with sales and marketing team to coordinate the TORLYS display database/Find a Dealer including conducting regular field audits towards keeping the updated information. Be familiar with all marketing and merchandising materials and brand guidelines. Tradeshow Support and Execution: work closely with sales, marketing, and operations to understand, coordinate all requirements for various tradeshows in addition to working with third party vendors (e.g., event venues, booth vendors and logistics providers). Participate in the concept development and post-analysis for all tradeshows as directed by the marketing leadership. Coordinates logistical planning and support with operations teams, including material return and managing tradeshow/used item inventory. Prepares collateral and information packages, as well as procures and distributes promotional materials related to events. Product launch execution responsibilities encompass the coordination and production of marketing and merchandising materials through communication to all stakeholder groups, including third-party manufacturing partners. Complete administrative and product marketing tasks related to go-to-market execution per launch process using TORLYS project management software as a checklist as guided by the Channel Marketing Lead. Other duties as required

Qualifications:

2+ years customer service or marketing administration experience. Building material industry experience is considered an asset. Strong communication interpersonal skills, and professionalism. Post-secondary Diploma or Degree in business administration. Exceptional phone and customer service skills. Excellent computer skills, with proficiency in Microsoft Office (Outlook, Word, Excel). Navision or Business Central ERP experience is an as asset. Strong work ethic and ability to navigate a fast-paced environment with a solution-focused approach.

Working Conditions & Physical Requirements:

Hybrid Remote (3 days in office, 2 days remote) Standard office environment Regular handling of marketing & merchandising materials (e.g., tradeshows, discovery room)

Direct Reports:

None

Job Types:

Full-time, Permanent

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care Work from home

Work Location

: Hybrid remote in Mississauga, ON L5S 1Y6

Job Types: Full-time, Permanent

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care Work from home
Work Location: Hybrid remote in Mississauga, ON L5S 1Y6