Job Description

We are seeking a reliable, detail-oriented, and friendly individual to join our team as an

Order Entry / Inside Sales Coordinator

. This role is a vital part of our day-to-day operations, providing excellent customer service and administrative support. The ideal candidate will have strong multitasking skills, the ability to work under pressure, and good common sense.

Key Responsibilities:

Order Processing:

Accurately enter customer purchase orders into our system Confirm order details, pricing, and lead times with customers Follow up on open orders and provide status updates

Customer Service & Inside Sales:

Answer incoming phone calls and respond to customer inquiries in a professional and friendly manner Respond to emails promptly with accurate information Assist customers with product questions, order status, and basic sales support

Logistics & Scheduling:

Schedule pickups for freight and courier deliveries Coordinate with carriers to ensure timely deliveries and pickups Communicate shipping details with customers as needed

Administrative Support:

Maintain organized records and filing systems (digital and/or physical) Order office and shipping supplies as needed Assist with general office organization and upkeep Support other departments with administrative tasks as required

Qualifications:

Previous experience in order entry, customer service, or administrative roles preferred Strong computer skills (e.g., Microsoft Office, order management systems) Excellent communication skills--both written and verbal Ability to manage multiple tasks and priorities with attention to detail Friendly, professional, and customer-focused demeanour Strong organizational and time management skills Able to work effectively under pressure in a fast-paced environment High school diploma or equivalent required

Preferred Traits:

Common sense and problem-solving ability Positive attitude and team player Self-motivated and dependable
Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 37.5 per week

Benefits:

Dental care Extended health care Life insurance On-site parking Vision care
Work Location: In person