Job Description

JOB INFORMATION

Requisition ID:

11207

Number of Vacancies:

1

Department:

Talent Management (20001209) - Talent Management (30000064)

Salary Information:

$124,706.40 - $155,846.60

Pay Scale Group:

11SA (CAN/S/J/11SA)

Employment Type:

Regular

Weekly Hours:

35,

Off Days:

Saturday and Sunday

Shift:

Day

Posted On:

May 21, 2025

Last Day to Apply:

June 21, 2025

Reports to:

Director, Talent Management



The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision:

Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission:

To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.



The full Plan can be viewed on ttc.ca.

OVERVIEW

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What keeps the TTC moving isn't just our subways, streetcars, and buses, it's people! One of the most important pillars in our Corporate Plan is 'building a future ready workforce'. In support of this, we are actively seeking a Manager, Talent Acquisition to drive our talent strategy, supporting full-cycle recruitment through inspirational leadership, innovative sourcing practices, continuous improvement initiatives and industry best practices.



Providing direction to a dedicated team of recruitment professionals, the Manager, Talent Acquisition will establish and maintain strong relationships with hiring managers and senior leadership across the organization. Reporting to the Director of Talent Management, they will have oversight of a sizable client portfolio comprised of corporate services and operations.

POSITION SUMMARY

--------------------



The Manager, Talent Acquisition will lead the day-to-day recruitment and selection functions ensuring adherence to salary administration practices, employment laws, as well as a seamless and efficient hiring experience. They will also ensure compliance with established TTC policies, procedures, and related legislation. Acting as a trusted advisor, they will provide exceptional support and consulting services to clients on all talent acquisition matters.

SCOPE & RESPONSIBILITIES

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The duties of this role will include but are not limited to the below:
Maintain a comprehensive understanding of our talent strategy and the TTC Corporate Plan, emphasizing the critical role Talent Management plays in driving organizational success. Lead and support a team of professionals in talent acquisition and administrative roles, offering coaching and mentorship to foster their professional development. Ensure a strong focus on communication and client relationships, emphasizing a customer-centric, business partner approach with all hiring managers and stakeholders. Monitor schedules and workloads to ensure adequate staffing and balanced distribution of responsibilities, delivering effective services within the assigned portfolios. Ensure team members clearly understand their roles, prioritize deliverables, and receive training, supervision, coaching, and motivation to succeed. Assess team performance, providing guidance on employee development, disciplinary actions, attendance issues, and other related matters. Provide timely resolution to client inquiries, including concerns and/or issues, offering accurate information and appropriate solutions. Manage sensitive enquiries or complaints from applicants/current employees related to recruitment and selection activities. Evaluate current practices and processes to identify opportunities for continuous improvement. Manage the preparation of employment contracts, including special terms and conditions, and coordinate with Compensation, Legal, Benefit Services, Pensions, and Policy Development staff for unique situations. Assist in the development of annual budgets, goals and objectives and work plans. Manage the preparation of RFPs for Talent Management services and monitor budgets for compliance with purchase order limits. Promote professional growth and development through seminars, workshops, and professional affiliations to stay updated on industry trends. Adhere to all corporate and departmental policies and practices. Promote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

KEY SKILLS & EXPERTISE

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Demonstrated experience in full-cycle recruitment, with a dedicated focus on the client and candidate experience. Expertise leading a sizable team of talent professionals. Excellent written and oral communication, facilitation, presentation, and interpersonal skills with an emphasis on verbal reasoning and issue resolution. Demonstrated ability to effectively manage multiple priorities in a large, dynamic environment. Strong stakeholder management skills with the ability to create connections and gain trust. Knowledge of recruitment methods and principles, industry trends and best practices. Proficiency in HRIS systems and HR technology. Solid understanding of current legislation (Ontario Human Rights Code, Employment Standards Act, Pay Equity Act, etc.).

EDUCATION & PROFESSIONAL CREDENTIALS

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Completion of a post-secondary college diploma or university degree in a related discipline (Human Resources, Business Administration) with several years of progressively responsible experience in talent acquisition; or a combination of education, training and experience deemed to be equivalent. Experience in public sector and/or a unionized environment would be an asset. Certified Human Resources Professional designation would be an asset.

COMMITMENT TO EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.



The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.