Job Description

The Manager, Student Wellness and Counselling Services provides strategic leadership and vision to the ongoing development and delivery of contemporary student mental health supports & programming and student counselling services to ensure they respond to the diversity of our student population, their lived experiences, and their academic journey. The Manager provides leadership in the areas of service delivery excellence, program development and evaluation, people development, continuous improvement, relationship management, and clinical supervision. The Manager is a key member of the Student Affairs leadership team & the Division of Students, multi-disciplinary teams committed and accountable to advancing a seamless student experience through a coordinated and holistic student support model. The incumbent is responsible for ensuring wellness is threaded through all services, programs and how our practitioners serve our students. Pan-institutionally, the Manager is a champion for the advancement of the Campus student wellness strategy, at Sheridan, is a collaborator, and serves as a expert resource to senior management and our academic colleagues.
What You'll be Doing
Leading the strategic planning, development, and implementation of mental health programs, counselling services and initiatives including program evaluation, program improvement and quality service with alignment to the strategic direction of Student Affairs, SEEM & Sheridan;
Managing day-to-day operations of Student Wellness and Counselling Services at all campuses;
Providing leadership in the areas of service delivery excellence, program development, continuous improvement, relationship management, clinical supervision, reporting, and compliance;
Managing the unit human and financial resources including: recruitment, providing leadership, inspiration and motivation, providing orientation, training and development opportunities, determining performance standards, providing ongoing coaching and mentoring, and handling a broad range of employee relations matters including grievances;
Developing and reviewing unit budget including costing activities, monitoring variances, approving expenditures and managing grant funds.
Representing Student Affairs as a whole and develops a deep understanding of what Student Affairs work is, the purpose of the work, and how our supports impact the student experience;
Working together with Student Affairs leadership to: ensure wellness is embedded across all service areas, develop a coordinated student support model, and deliver a stepped care approach to service;
Providing leadership or guidance/consultation on the delivery of institutional strategic initiatives that have broad impact across the organization (i.e. championing Sheridan's Campus Wellness Strategy);
Educating and providing valuable insight to senior leadership and stakeholders on emerging trends and anticipated future needs of students to influence strategic decision-making;
Preforming other relevant duties, as assigned.
About You
You are committed to advancing equity, diversity and inclusivity; recognize and value the diverse and intersectional identities of our students, faculty, and staff to creating safe, brave and inclusive environments and promote a sense of belonging.
You are a results-oriented natural leader and have a highly collaborative spirit which, combined with your keen communication & interpersonal skills , empowers you to build positive and collaborative relationships to create and maintain a positive organizational culture.
You are an innovative thinker with fine problem-solving and investigation skills and can analyze and respond to complex student issues and mental health diagnoses, using a supportive and holistic approach.
You exhibit a progressive attitude to wellness and have an awareness of current mental health issues of students, trends in mental health, and treatment modalities.
You have the ability to manage people and teams, assert ideas and influence people.
Your crisis intervention skills allow you to very effectively manage crisis related situations.
You have the ability to drive and manage change and implement progressive, improvement initiatives.
You have solid knowledge of, and commitment to, the highest standards of organizational policies, legislative regulations and ethical practices.
The successful candidate will also meet the following requirements:
Master's degree in Clinical or Applied Psychology, Counselling, Social Work or other relevant health related discipline
7 years of leadership experience in a student, community or service focussed role ensuring high standards of support, preferably in a post-secondary setting (equivalency to be considered)
Understanding of post-secondary student life cycle (direct experience preferred)
Experience with program design and implementation of wellness and service initiatives
Knowledge of relevant regulations (e.g. PHIPA-Personal Health Information Protection Act)
A current member, in good standing, of a college under the Regulated Health Professions Act for clinical supervision (e.g. Ontario College of Social Workers and Social Service Workers or College of Registered Psychotherapists of Ontario) will be considered an asset
Experienced as a practitioner, clinician, educator and/or manager in a post-secondary setting, is preferred
Who We Are:
Every member of the Sheridan community is passionate about the transformational role we play in people's lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World ( https://sheridan2024.sheridancollege.ca/ ), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we're making meaningful strides towards developing an equitable and inclusive community.
As a department, Student Affairs is united around a single shared purpose, to help students succeed and reach their full potential at Sheridan and beyond. Student success is at the heart of everything we do, every day. Success means our students advance toward their goals focusing on both their intellectual and individual growth & development. Our students know our team is deeply invested in their success.
We genuinely care about Sheridan, our students, and each other. Caring permeates the culture of Student Affairs and leaves an impression on everyone we interact with. Simply put, our work is about building relationships, not transactions. We take the time to get to know our students - their goals, motivations, needs, attributes, challenges, and barriers - and design supports based on them.
With collaboration at the core, we work with each other and alongside many campus partners to provide innovative programs, services and experiences that enhance and transform the lives of our students. We understand our students have complex lives and diverse needs and we provide supports across the student lifecycle focused on health and wellness, accommodation and inclusion, student leadership and community engagement, student advising and advocacy.
For more information, visit: Why Work at Sheridan
Other Details
Department: Student Affairs
Campus Location: Trafalgar (may be assigned activities at any Sheridan campus) once normal campus operations resume. This position is currently working on campus for a minimum of 3 days/week.
Reference #: J0822-0313
Employee Group: Administrative
Payband: NN
Salary Range: $111,203 - $139,003
Application Deadline: September 4, 2022
Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.
Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Metis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.
Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources .
You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.