Job Description

Reporting to the Manager, Student Wellness Centre (SWC), and working closely with the larger team, the Administrative Assistant is responsible for the provision of various administrative tasks and activities to support workflows and daily functioning of the wellness centre. As an Administrative Assistant, the successful candidate will be committed to the principles of equity and diversity, supporting students by providing culturally sensitive, accessible, responsive, high-quality service and supports.

Summary of Responsibilities:

Provide day to day administrative support at the Centre, often acting as this first point of contact for students

Greet students upon arrival at the Centre, communicate Centre services, answer questions, and provide navigation of the various program areas, appointment policies, Health and Dental Insurance and UHIP processes

Provide back up support for the Medical Assistant in the event of absence from the centre

Monitor general inboxes and respond accurately, in collaboration with the multi-disciplinary team

Assist with administrative components of electronic databases, maintaining data entry and reporting requirements

Liaise with other stakeholders in relation to the smooth day to day operation of SWC programs and services

Respond appropriately to crisis/urgent matters, liaising with appropriate colleagues and management accordingly

In conjunction with the admin team, provide support in relation to phone and email student inquiries, referrals, follow ups and other stakeholder inquiries

Assist across program areas, providing administrative support to Coordinators and Management which can include data entry, reconciliation, and coordination/scheduling in relation to student support services

Perform administrative duties, such as: photocopying; faxing; and typing reports, correspondence, consultation/referral notes and data entry

Engage collaboratively with the SWC team for implementation of special projects and initiatives

Assist the Manager, SWC and Dean of Students and work collaboratively with the SWC team in other related tasks that contribute to the successful operation of the Centre

Qualifications:

Post-secondary diploma in a related field (e.g. medical administration)

Minimum of two (2) years of administrative experience, preferably in a health care setting

Team player, with a demonstrated ability to work collaboratively and independently, and display a high degree of initiative

Excellent analytical, problem-solving skills; ability to respond to variety of needs of various stakeholders in a fast-paced environment

Strong computer skills with working knowledge of Microsoft Office applications and databases, and the ability to communicate clearly and professionally, both orally and in writing

High degree of accuracy and attention to detail; excellent organizational skills with a demonstrated ability to prioritize tasks and juggle competing demands

Proven judgement, boundaries, and discretion in dealing with confidential matters and urgent/crisis situations, responding appropriately, with sound judgement, seeking consultation as required

Ability to give and receive feedback

Ability to take initiative and work both independently and participate collaboratively in a team environment

Genuine interest in working with a post-secondary student population and compassion for those experiencing distress

Familiarity with local community resources is an asset

Demonstrated commitment to the principles of equity and diversity, and experience promoting a respectful work and learning environment for students, staff and faculty

Compensation: Hiring Range - $22.12 to $26.14 per hour commensurate with experience, plus 4% vacation pay and 7% in lieu of benefits; Salary Range - $22.12 to $30.42 per hour.

Hours of Work: Monday to Friday, for a total of 35 hours per week. This opportunity is a temporary one-year contract.

Please review the for all up-to-date information regarding COVID-19 protocols.

OCAD University's vaccine mandate will be in abeyance until further notice. However, to ensure continuity of teaching, learning and campus activities throughout the year, the University expects all students, staff and faculty to maintain up-to-date vaccination records.

Application Deadline: Interested applicants are invited to submit an updated resume, with a cover letter by selecting "Apply Now" below. The review of applications will begin immediately and will continue until the position has been filled.

As an employer committed to employment equity, we encourage applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

We encourage members of designated equity-seeking groups to self-identify within the voluntary Applicant Questionnaire.

In order to alleviate the under-representation of racialized and Indigenous administrators, priority in hiring will be given to qualified racialized and Indigenous persons who self-identify as such in the application process. This initiative is a special program under the Ontario Human Rights Code.

OCAD University is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please People & Culture for more information or refer to .

All qualified persons are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those short-listed will be contacted.