Job Description

Manager, Online Analytics & Reporting
Banner:

Lowe\'s Canada

Entity:

Lowe\'s Canada - Corporate - Boucherville QC - 00002 - Boucherville

City:

Boucherville

Province:

Quebec

Job Status:

Full Time

Job Category:

Merch/Marketing

Remote Work:

Office (3 days)

Closing Date:

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At Lowe\'s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe\'s, RONA, Reno-Depot, and Dick\'s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You\'ve got the talent? We\'ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You\'ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. All that in a work environment that offers a lot of flexibility because the well-being of our teams is an everyday priority.

So if you\'re looking to do what you love, and to grow and evolve within our family-one of the best employers in Canada according to a recent Forbes survey-we could be perfect for each other.

Workplace

Our head office being located in Boucherville, on the South Shore of Montreal, we know that some of our employees are concerned by the roadwork being carried out in the Louis-Hippolyte-La Fontaine tunnel. That\'s why we stood up an in-house advisory committee and implemented new work policies that provide our teams with even more flexibility, no matter where they live. Whether it\'s working from home or having flexible hours - when a role requires employees to be physically present at the office -, we are constantly revaluating our practices to provide the best possible work environment to our employees.

Our expectations

The Online team is looking for a Manager, Online Analytics and Reporting who will report directly to the VP, Omnichannel and Online. The person in this role will be responsible for building and leading a team that will provide in-depth analytics for cross-functional online teams to support online and retail growth.

The incumbent will be responsible for providing data-driven online insights to help Online Merchandising, Online Category Experience, and other online cross-functional teams understand performance and make better decisions. While working as a team, they will understand business objectives or problems, then deliver insights that support a recommendation or solution. The role will also be responsible for creating self-serve analytics and reporting capabilities. The person in this role will also conduct analyses to support teams and guide decisions that include new features, landing page performance, and on-search optimization. They will help identify and prioritize improvements that impact demand, profitability, assortments, pricing, and fulfillment optimizations within Online and Omnichannel. This role will partner with leaders within the Online team to influence business strategies and solve complex problems while acting as a subject-matter expert for online analytics and tools within the company. They will build up and lead a team of direct reports and will be responsible for inspiring, managing, and developing team members.

Your role
Use data-driven online analytics and report to help Online Merchandising, Online Category Experience, Online Brand Advocates, and other online teams understand online performance and make better decisions
Detect root causes of changes in metrics and effectively communicate these insights to online teams
Identify levers to improve key online metrics
Create and manage capability to build and automate dashboards and reports
Conduct in-depth research and provide quantitative analysis to evaluate new projects and business opportunities by defining metrics and frameworks
Collaborate with business owners and leaders to uncover challenges in each line of business and create data-driven solutions to them
Mentor and train online teams to use data and tools to improve their performance
Build and lead a team of direct reports
Inspire, manage, and develop team members
The qualifications we are looking for
University degree in Mathematics, Business, or a related field
5+ years of progressive experience in digital analytics and reporting
SQL database skills (an asset)
Experience/expertise in using tools such as Power BI (preferred)
Strong knowledge of Adobe Analytics, Analysis Workspace, and Report Builder
Experience in web analytics implementation (an asset)
Proven ability to deliver insights that guide the business and drive change
Demonstrated ability to solve pr

...

oblems and impact decision-making with cross-functional online teams
Ability to effectively manage and prioritize multiple requests concurrently, while remaining accountable to stakeholders
High level of attention to detail and excellent ownership and follow-up skills
Excellent listening and communication skills (verbal and written)
Strong presence and comfortable interaction with senior business leaders
Self-starter with the ability to work independently with only general guidance
Team player with high energy and demonstrated initiative

Your benefits of working for Lowe\'s Canada:

By joining the Lowe\'s Canada family, you\'ll enjoy many benefits, such as:

A highly flexible hybrid workplace
A fitness centre, sports activities, and showers
A childcare centre that can accommodate up to 78 children
A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
Exclusive employee discounts, plus a 10% discount on store merchandise (at all Lowe\'s Canada locations)
Benefits: retirement savings plan, annual bonuses, stock purchase plan, student incentive program, etc.
Electric car charging stations
Career growth opportunities within the company
An inclusive and safe working environment
Promotion of work-life balance
An employer that\'s involved in the community
And much more!

The masculine generic is used without discrimination and only in order to simplify the text. Lowe\'s Canada is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.

Apply Here

Lowe\'s Canada

Working at Lowe\'s Canada means being part of something bigger than a company. It\'s building trust with our customers and supporting them in their home improvement projects. It\'s helping improve our communities through local and philanthropic...

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