Job Description

About Us

EnergyHUB: North America's Leading Marketing & Sales Automation System & Marketing Services Agency for the Energy Sector

At EnergyHUB, we are a team of passionate marketing, media and tech professionals backed with many decades of combined marketing, communications and business development experience. We are experts in digital marketing solutions for the Energy sector, with leadership from Daniel King, our President and CEO (Founder of EnergyNow and BIG Impact Marketing).

Our flagship offering is EnergyHUB: an all-in-one marketing and sales automation system for the energy services industry. We also support companies with Marketing Services to find a voice in the energy industry, and market their products and services to a focused audience of decision-makers and influencers. We help our clients raise their profile and generate sales leads by connecting them with the North American energy audience via EnergyHUB, the web, digital and traditional content marketing, social media, and many other tools and channels.

Role Overview

The

Operations & Integrator Manager

is a pivotal leadership role responsible for ensuring the seamless execution of a company's operations, aligning teams, and integrating strategies to achieve organizational goals. Acting as the operational backbone, this manager translates the company's vision into actionable plans, coordinates cross-functional efforts, and oversees the efficient day-to-day running of the business. They ensure processes are optimized, teams are aligned, and goals are met efficiently and effectively.

Key Responsibilities

1. Strategic Integration and Execution

Translate the company's strategic goals into operational plans and actionable steps. Ensure alignment across departments, bridging gaps between strategy and execution. Coordinate the integration of new projects, processes, and systems into daily operations seamlessly.

2. Operations Management

Oversee all operational aspects of the business to ensure processes run smoothly. Develop and implement standard operating procedures (SOPs) to streamline workflows and improve efficiency. Monitor and analyze operational performance metrics, identifying areas for improvement.

3. Team Alignment and Leadership

Act as the key liaison between leadership (visionary) and the operational teams, ensuring clarity of priorities. Foster collaboration and communication among departments to align efforts toward shared goals. Lead and mentor team members, ensuring they are supported, motivated, and aligned with organizational objectives.

4. Process Optimization

Analyze existing processes and identify inefficiencies or redundancies. Implement process improvements and automation to enhance productivity and reduce costs. Establish systems for continuous improvement and feedback loops to refine operations.

5. Project and Program Management

Oversee the planning, execution, and completion of key initiatives and projects. Develop project timelines, assign responsibilities, and monitor progress to ensure deadlines are met. Address challenges and obstacles, keeping projects on track and aligned with company objectives.

6. Performance Monitoring and Reporting

Establish and track key performance indicators (KPIs) to measure operational success. Provide regular reports to leadership on operational performance, challenges, and opportunities. Use data and analytics to inform decision-making and recommend adjustments to strategies.

7. Risk Management and Problem-Solving

Identify potential risks to operational efficiency and implement strategies to mitigate them. Troubleshoot issues that arise in daily operations, providing timely and effective solutions. Ensure compliance with legal and regulatory requirements across all operations.

8. Systems and Technology Integration

Evaluate and implement technologies that support operational goals and improve efficiency. Oversee the integration of tools and systems across teams to ensure consistency and compatibility. Collaborate with IT and technology teams to maintain and optimize operational systems.

9. Budgeting and Resource Management

Work with leadership to develop and manage budgets for operational departments. Allocate resources effectively to support strategic initiatives and day-to-day needs. Monitor expenses and identify opportunities for cost optimization without compromising quality.

10. Customer and Stakeholder Alignment

Ensure operational processes support customer satisfaction and service excellence. Maintain open communication with key stakeholders, both internal and external, to ensure alignment with expectations. Address client or stakeholder concerns proactively, ensuring high levels of trust and satisfaction.

Key Skills and Qualifications

Education and Experience

Bachelor's degree in business administration, operations management, or a related field (MBA preferred). Proven experience in operations management, strategic planning, or a similar leadership role.

Technical Skills

Proficiency in project management tools (e.g., Asana, Trello, Monday.com) and operational software. Familiarity with CRM systems, analytics tools, and process automation technologies. Strong analytical skills to interpret data and make data-driven decisions.

Soft Skills

Leadership

: Ability to inspire and lead teams toward a shared vision.

Problem-Solving

: Effective at identifying challenges and implementing solutions.

Communication

: Strong verbal and written skills for engaging with teams, leadership, and stakeholders.

Time Management

: Excellent at prioritizing tasks and managing multiple projects simultaneously.

Adaptability

: Resilient and flexible in dynamic and fast-paced environments.

KPIs for Success

Operational Efficiency

: Reduction in process redundancies and improvements in workflow efficiency.

Team Alignment

: Enhanced collaboration and consistent achievement of departmental goals.

Project Completion Rates

: On-time delivery of projects aligned with strategic priorities.

Cost Management

: Effective use of resources and identification of cost-saving opportunities.

Customer Satisfaction

: Positive feedback and improved client retention rates.

Value of the Operations & Integrator Manager

The

Operations & Integrator Manager

ensures the organization operates like a well-oiled machine, aligning teams and processes with the company's vision. By focusing on execution, optimization, and integration, this role drives consistency, efficiency, and measurable growth, enabling leadership to focus on high-level strategy and innovation.

Job Types: Part-time, Permanent

Pay: $25.00-$40.00 per hour

Expected hours: 20 - 40 per week

Education:

Bachelor's Degree (preferred)
Work Location: Hybrid remote in Calgary, AB