Job Description

COAST Performance Rehabilitation has an opportunity for an experienced Manager to join our Client Services Team and oversee our two North Vancouver locations. Client Services Managers are part of the front line team engaging with clients, performing all administrative aspects of client care and maintaining the clinic's presentation. This role is based at our 13th Street location, but is also the main point of contact for our satellite location in the Revive Medical Clinic.

COAST is committed to providing a supportive work culture that fosters teamwork and creates strong communities at all our locations. If you enjoy interacting with and providing care to others in a sociable atmosphere, our established team could be the right fit for you.

What you will be doing

Engaging with clients and creating a welcoming, supportive and efficient experience. Leading and mentoring the Client Services team to deliver superior client care. Participating in a fast-paced team environment by collaborating effectively with others to ensure smooth and efficient daily operations. Cultivate a supportive team environment through encouragement, recognition and proactive communication. Manage the Client Service schedules, daily sales reconciliation, supply inventory, and other administrative functions.

What you will bring to COAST

Minimum 2 years of team management experience. Experience in a health clinic with the JaneApp booking system is ideal. Proven ability to prioritize tasks and accomplish objectives. Experience and aptitude for accuracy in data entry, booking appointments, and daily sales reconciliation. This role is administratively demanding and requires the ability to organize and track tasks efficiently. A flexible schedule that is able to accommodate changes in the availability of the team and the needs of the clinics. Interest and knowledge of Physiotherapy, Chiropractic, Massage Therapy and Active Rehab

We offer you:

Competitive wage range commensurate with experience and industry standards. Health Spending Account available after 6 months. Team workouts/events at businesses in our community.
If you want to be part of a team committed to providing great service to our clients, practitioners and each member of the team, we want to hear from you! Due to the number of applications we receive, we will only contact those of interest.

Thank you for your interest in COAST!

Job Type: Full-time

Pay: $24.00-$28.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Extended health care
Work Location: In person