Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
The Manager, Learning and Development is responsible for the development and execution of learning programs and initiatives that strengthen organizational skills, capabilities, compliance, and performance. This scope includes the evaluation of organizational and specific learning needs and developing learning solutions that maximize results while providing an engaging learner experience. Also, this role will be responsible for building and maintaining core, position specific, learning programs that support individual development and career building efforts.
What you\xe2\x80\x99ll do here:
Develop a learning strategy and framework for professional development programs at all levels that build skills and capability, supports current and future organizational talent needs, is sustainable, measurable, and cost effective
Consult with leaders to understand business learning requirements and develop appropriate solutions, options, and alternatives with the objective of making the organization stronger, increasing effectiveness of learners and solving business problems
Accelerate the implementation and ongoing optimization of a Learning Management System to ensure user experience is optimal and enable talent metrics and analytics to drive fact-based decisions
Conduct organizational learning needs analysis and ensure learning solutions support business growth and change
Manage core learning, educational, and compliance programs; continuously evaluate the effectiveness and make changes and additions as required
Test new learning and development programs with business leaders before launch to obtain buy-in and ensure programs meet business needs
Create business plans and critical paths for all new projects and initiatives ensuring appropriate approvals and budget allocation
Collaborate with Marketing and Communications to effectively promote and launch programs and initiatives
Maintain learning management systems, policies, and processes; act as the first point of contact for learning and development inquiries
Use appropriate evaluation techniques to determine learning effectiveness, compliance and skill confirmation success rates
Collaborate seamlessly with the Manager, Talent to ensure all Learning and Talent data and insights are shared to make proactive and progressive decisions
Work in partnership with the broader People team; ensuring effective communication and coordination of work efforts to ensure a seamless internal customer experience
The ideal candidate:
A University degree in Human Resources or Organizational Development and Adult Learning Certificate, or equivalent work experience
Solid experience using innovative learning technologies including social, mobile, microlearning and gamification
Proven experience in leadership and management development
Equally passionate about delivering learning experiences as well as designing them
Proven experience launching and or optimizing a Learning Management system
Ability to develop strong business and vendor relationships
Demonstrated group facilitation and presentation skills across all levels of the organization
Solid skills in creating business plans and presentations
Creative and conceptual thinking with a natural curiosity for continuous improvement
Flexibility and resilience in working in a fast-paced, changing environment
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
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