Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We\xe2\x80\x99re a fast-growing company with over 500 employees in British Columbia, spread out over 11 showrooms, a Clearance Centre, and offices in Richmond and Annacis Island. Join our team of trailblazers!
Position Summary
The IT manager is responsible for leading a small team that provides service desk, IT-infrastructure, and security support for the entire organization across multiple locations.
This is a blended hands-on leadership position, where the successful candidate must be a strong team and technical leader, who is comfortable with coaching, mentoring, and empowering others to achieve success.
The successful candidate must also be able to work seamlessly with others outside of IT and have a service mindset.
The ideal candidate needs to be good at balancing priorities with a sense of urgency and an ability to document progress and close out on assignments, projects and programs with high quality and speed of execution.
Able to work in a fast-paced environment, managing multiple competing priorities and assignments. They must be capable enough to balance maintaining business continuity and planning for future demand while always delivering an exceptional internal customer experience.
Required Skills:
Technical Skills:
Be the technical lead for setting priorities regarding network & cloud architecture design, development, maintenance, and ongoing evaluation of all IT systems including but not limited to LANs, WANs, VPNs, Internet, Intranet, Wireless, Virtual Machines (VM\xe2\x80\x99s) and 3rd party access.
Some focus areas:
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