Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Scope:
This position will report to the Director, Global Baggage Excellence and is responsible for the management and delivery on baggage related initiatives and programs, while collaborating and supporting key stakeholders and providing operational support as required. The incumbent will be tasked to support all operational branches and continuous improvement of the customer experience, while providing oversight on ancillary revenues and cost avoidance as it relates to baggage. Providing input and ideology on the future of Air Canada's baggage handling and elevating the customer experience will be at the forefront of this position scope.
Key Functions & Accountabilities:
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