Job Description

Medavie is a national health solutions partner that integrates benefits management, health management and health care delivery. Together, with our team of more than 7,700 professionals, we are committed to improving the wellbeing of Canadians.

As a not-for-profit organization, Medavie oversees Medavie Blue Cross, a premier all-in-one benefits carrier and public health program administrator, and Medavie Health Services, a national primary health care solutions organization and the largest contracted provider of emergency management services in Canada.

We are one of Canada\'s Most Admired Corporate Cultures, one of Canada\'s Top 100 Employers and an Imagine Canada Caring Company.

We don\'t have shareholders. Instead, we proudly invest in communities to help address some of Canada\'s most pressing health care challenges.

Job Title: Manager, Enterprise Change Management Office
Department: Strategy Management
Competition: 85704
Internal/External: Both
Employment Type: Full Time Permanent
Location: NB, NS, ON- REMOTE
Salary: Comprehensive Compensation
Reports To: Manager

The Manager of the Enterprise Change Management Office (ECMO) will be responsible for building the Enterprise Change Management Office as an enterprise capability and centre of excellence to support large enterprise transformational projects, build a change management community of practice across all business areas and coach and support project and business leaders in their change management roles. It will help the organization recognize the value of change management and its contribution to driving business outcomes, benefits realization, speed of adoption, proficiency and utilization of business solutions.

Working in a hybrid deployment model, the ECMO is a centre of excellence and responsible for CM governance, maintaining corporate methodology (Prosci/ADKAR model) and tools, coaching, and developing CM practitioners and business leaders, and sourcing CM capacity.

In addition, as a key element of role, the Manager, ECMO develops and maintains a community of practice with CM practitioners embedded in business areas across the enterprise. The role has both direct and indirect leadership accountabilities and acts as a consulting, coaching resource for leaders as they support their teams through change.

Collaborative leadership is a key competency which enables the Manager, ECMO build and maintain a strong relationship with business areas critical to the successful execution of an initiative. Excellent communication skills are a critical success factor for the role.

As an experienced CM practitioner, the Manager, ECMO is also capable to step in and allocate capacity, when necessary, to lead the change components of large, transformational enterprise programs.

Responsibilities:

• Lead the development and implementation of the Enterprise Change Management Office as a centre of excellence and shared enterprise capability
• Implement its integration and adoption into existing processes to embed a change management lens to initiatives
• Provide both direct and indirect leadership for change management (CM) resources
• Small team of shared CM practitioners (direct hires as well as external consulting resources)
• Community of practice to provide coaching, quality assurance and continous learning to CM practitioners across all lines of business
• Integration of CM considerations into existing processes and frameworks such as IT Assessment and Go/No-go
• Provide quality oversight and monitoring on CM strategies and plans
• Build and maintain strong collaborative relationship with CPMO and provide consultation on CM requirements on projects and programs. Ensures CM impact assessments are considered in project charters and IT Assessment processes
• Develop and maintain collaborative relationships with the shared services areas which may be needed to support and/or execute elements of CM plans (eg. HR, Corporate Communications)

Requirements:

• Bachelors degree in Human Resources, Communications, Business Administration, Education or Psychology
• 6+ years experience applying Prosci methodology and concepts on medium to large scale organizational change efforts
• 3-5 years leading CM practitioners or CM teams
• Experience communicating with all levels of the organization and lines of business
• Prosci ADKAR Practitioner certification required, CCMP designation or equivalent considered an asset
• Deep experience and knowledge of change management principles and methodologies and familiarity with project management approaches, tools and phases of the project lifecycle.
• Proven negotiation and influencing skills with the ability to manage conflict
• Strong analytical capabilities to conduct change impact assessments
• Digital savvy

Rewards:

• Comprehensive health and dental plan that is 100% employer paid, including a Health Spending Account and Personal Wellness Account
• Defined Contribution Pension Plan
• A stimulating and flexible work environment with a focus on work-life balance and wellness, including health support tools, health resources and fitness center discounts
• An organization where we encourage personal learning and growth
• If getting involved in charitable causes is something you\'re passionate about, we support and offer plenty of opportunities to give back. We are a not-for-profit organization, and our shareholders are the communities in which we operate

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We are an Equal Opportunity Employer.

Medavie strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross