Job Description

Manager, Data & Information Requests
(Permanent, Full-time) Competition Number: 2023 MDIR 006 (please quote in application)
Location: Newfoundland and Labrador
Salary Scale: HL-23 ($77,286 - $100,472)
Closing Date: March 8, 2023 About Us
At the Newfoundland and Labrador Centre for Health Information (the Centre) we provide quality information to health professionals, the public, researchers, and health system decision makers. Through collaboration with the health system, we support the development of data and technical standards, maintain key health databases, carry out analytics and evaluation and support health research. We support the regional health authorities, as well as the patients and communities they serve, in the delivery of information technology (IT) and eHealth services applied in the healthcare system to provide quality care. Our mandate also includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians. About the Role
Reporting to the Director, Analytics & Data Access the Manager, Data and Information Requests manages the consultations with health system stakeholders and the public to facilitate the application of requests for data/information, coordinates processing of information requests among multiple internal departments and external organizations and ensures timely delivery of results. Specifically, this role is responsible for:

• Leading the planning, implementation and management of data access and information request activities from health system stakeholders and the public.
• Planning and managing the daily data access and information request activities of the division by identifying required resources and assigning staff, accordingly, managing timelines and budgets to ensure data and information requests are completed on time and of highest quality.
• Providing advice and direction to internal and external stakeholders on issues related to the secondary use of personal health information, providing advice and direction to staff on ethics and privacy process and applications.
• Implementing policies and procedures for the department in collaboration with the departmental management team and is responsible for ensuring that staff work within this framework.
• Ensuring information released in response to requests for information is correct and meets privacy and confidentiality guidelines.
• Manages human resources by participating in recruitment and selection, performance management and ongoing coaching and mentoring.
• Participating in budget development, forecasting, and monitoring for the Division.

About You
Your education and experience include:

• • Master\'s Degree in health information services or related field supplemented by relevant work experience.
  • Minimum of 5 years working in a progressively responsible health care management role, of which, 3 years of experience in a people management role is preferred. This experience would include leading work teams and assigning resources to support the achievement of organizational objectives.
  • Direct experience would include:
  • Analytical initiatives
  • Epidemiological initiatives
  • Interpretation of federal and provincial privacy legislation
  • Project management systems and practices
  • Leadership and management training preferred
  • Privacy certification preferred

You have the following skills and abilities:

• Extensive knowledge of current trends and practices in data access, secondary use of data, research study design and methodology, and appropriate use and disclosure of data and information.
• Ability to coach and mentor staff for optimal performance and professional growth.
• Strong analytical and problem-solving skills.
• Superior communication (written and oral) and interpersonal skills.
• Ability to build and maintain effective professional working relationships.
• Demonstrate good judgment and an ability to build consensus among groups with differing priorities.
• Ability to function independently in a high pressure, diverse, and changing environment.
• Self-motivated and possess excellent time management and organizational skills.
• Knowledge of provincial health care environment; specifically in relation to appropriate use of data for secondary use, data access and information requests.

Demonstrated equivalencies may be considered. Other Information
We can offer you a respectful and engaging workplace that provides:

• Meaningful work
• Medical and dental benefits with no waiting period
• A defined benefit pension plan with no waiting period
• Flexible work arrangements (flex time; compressed; hybrid/remote)
• Work-life balance
• A generous paid leave program (six weeks)
• An active social club
• An employee and family assistance program
• An innovative, energetic, and forward-thinking workplace culture

If you are interested in this challenging and rewarding career opportunity, please apply through https://www.nlchi.nl.ca/index.php/careers. Please note: We frequently post or see our job ads on job aggregators, which are essentially search engines for job postings. In most circumstances these aggregator sites ask you to apply for the posted job directly on their platform and we will not directly receive your application. To ensure your application is received and reviewed, we kindly ask that if you have an interest in applying with NLCHI that you do so by visiting https://www.nlchi.nl.ca/index.php/careers. We thank all candidates for their interest; however only those selected for further consideration will be contacted. Any offer of employment will be conditional upon completion of required background checks including acceptable professional reference checks, provision of a satisfactory certificate of conduct, confirmation of educational credentials, and validation of legal entitlement to work in Canada, if applicable. For more information, please visit www.nlchi.nl.ca. Applicants agree that by providing personal information in response to this ad, they consent to the collection, use and disclosure of personal information required for the purposes of recruitment. Personal information will be used solely for the purpose of recruitment considerations for a period of one year following closing date of this competition, unless otherwise noted by the applicant.