Job Description

Description :

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada\xe2\x80\x99s largest consulting organizations, we are so much more! We are also serious about technology.

We are seeking a Manager D365/Power Platform for our growing Digital Solutions team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our expertise with D365 (formerly Dynamics CRM), an exciting, next-generation technology platform, is the foundation of our status as a Microsoft Gold Certified Partner.

At MNP Digital, we\xe2\x80\x99re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients\xe2\x80\x99 challenges into real results by leveraging technology \xe2\x80\x93 and that all starts with having the right people to deliver. We\xe2\x80\x99ve created an environment where you\xe2\x80\x99ll continuously grow, always have a voice and collaborate on work that\xe2\x80\x99s meaningful and fulfilling. If you\xe2\x80\x99re ready to take your career into your own hands, you\xe2\x80\x99ve come to the right place.

Performance Expectations

• Support the Implementation, configuration and development of various components of Microsoft Dynamics CRM, D365 and Power Platform
• Lead Consultants/Senior Consultants in Requirements Gathering and Analysis activities
• Provide guidance and best practices on Requirements Management
• Understand how to model and design Business Processes
• Develop analytical and insightful recommendations to meet deliverable targets
• Complete project tasks within budget and to client satisfaction
• Communicate business process recommendations, in context of a solution, with clients, up to CTO / CIO level
• Business Analysis experience in analyzing and documenting business requirements including:
• Facilitating JAD (Joint Application Development) sessions to elicit business and system requirements (functional/non-functional)
• Creating Use Cases, Workflows, System Requirements Specifications, etc.
• Creating architectural artefacts such as logical designs, data models, deployment models
• Identify assignment conflicts or issues and communicate to Engagement Manager
• Contribute to practice growth and development by identifying potential sales opportunities
• Assist in the development of client proposals
• Participate in practice initiatives (i.e. functional/technical analysis, documentation, etc.)
• Promote MNP Digital services through the delivery of presentations, writing articles, facilitating workshops or participating in community activities
• Develop a thorough understanding of MNP\xe2\x80\x99s services, businesses and industry
• Raise awareness of MNP through discussions at community events including client and company sponsored functions
• Network in the local business community and consider business development opportunities
• Contribute to the development of new ideas and approaches in order to improve work processes
• Mentor, motivate and coach team members towards professional and personal development by setting clear expectations, providing feedback and addressing performance issues promptly
• Promote regular attendance, balanced lifestyle and high standard of team wellness
• Conduct formal, written annual performance reviews
• Attend internal MNP courses to further develop your technology consulting knowledge

Skills & Experience

• Completion of a Post-Secondary Degree in a relevant field or seven (7) to ten (10) years of relevant experience
• Five (5) to ten (7) years of experience implementing CRM or case management solutions in the private or public sector, with three (3) to five (5) years experience with Dynamics CRM and/or D365 and Power Platform
• Deep knowledge in Software Development Life Cycle and design, including Agile
• Deep understanding of Business Analysis tools and techniques
• Understanding of how a Business Analyst can function within an Agile Project and Methodology
• Experience as a Product Owner or functioning as a Project Lead is an asset
• Proven experience in designing complex integration of multiple systems
• Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadership
• Ability to attain a Government of Canada Enhanced Reliability or Secret Security Clearance
• Ability to travel throughout Canada up to 20% if needed

MY REWARDS @ MNP

More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.

Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible \xe2\x80\x98Dress For Your Day\xe2\x80\x99 environment and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

MNP