Job Description

Overview

We are seeking a detail-oriented and highly organized Dispatcher to join our logistics team. The ideal candidate will coordinate the scheduling and routing of freight shipments, ensuring timely delivery and efficient operations. This role requires excellent communication skills, proficiency with transportation management systems, and a strong understanding of supply chain processes. The Dispatcher will play a crucial part in maintaining smooth transportation workflows, supporting shipping and receiving functions, and optimizing freight movement across various channels.

Responsibilities

Coordinate and schedule pickups and deliveries using transportation management systems such as SyteLine and AS400. Manage freight dispatching activities, including routing, tracking, and adjusting schedules as needed to meet delivery deadlines. Communicate effectively with drivers, warehouse staff, and clients via multi-line phone systems and phone etiquette to provide updates and resolve issues promptly. Enter data accurately into relevant systems for shipment tracking, shipping & receiving documentation, and supply chain records. Analyze shipping data to identify inefficiencies or delays and recommend improvements for optimal freight management. Collaborate with 3PL providers to coordinate third-party logistics services and ensure compliance with shipping standards. Maintain detailed records of dispatch activities, shipment statuses, and related documentation for audit purposes. Assist with shipping & receiving processes to ensure proper handling of goods and inventory updates.

Skills

Proficiency with transportation management systems such as SyteLine, AS400, and other logistics software. Strong understanding of supply chain operations, freight management, and 3PL coordination. Excellent data entry skills with high accuracy in typing and record keeping. Analytical skills to interpret shipping data, identify issues, and implement solutions. Exceptional communication skills with professional phone etiquette for multi-line phone systems. Ability to multitask efficiently in a fast-paced environment while managing multiple priorities simultaneously. Knowledge of shipping & receiving procedures to support overall logistics functions. This role offers an engaging opportunity for candidates who thrive in dynamic environments requiring precision, effective communication, and logistical expertise.
Job Types: Full-time, Permanent

Pay: $17.60-$20.00 per hour

Expected hours: 40 per week

Work Location: In person