Job Description

As part of the library team, you will interact with customers of all ages to help create a positive and welcoming library experience for all. Your primary responsibilities will be assisting customers with memberships and accounts as well as physical library materials. As the Circulation Assistant, you will:

• Check in and check out library materials at the public desk and responds to patron questions and concerns in-person and by phone.
• Register, update, and renew library memberships.
• Assess, collect, and record fees for patron records.
• Handle and process requests and Holds for the public.
• Ensure reports for patron requests are processed and completed on a daily basis.
• Prepare or assist in the preparation of daily cash and bank deposits as assigned.
• Share responsibility for the physical processing and maintenance of library materials and the handling of items removed from the collection.
• Ensure materials are sent through the delivery system in a correct and timely manner.
• Maintain library equipment needed for the work of the section.
• Ensure materials are sorted on carts for shelving.
• Shelve materials and maintain shelves in order as assigned.
• Assist in training circulations staff as assigned.
• Perform other duties consistent with the classification as assigned.

• High school graduation or an equivalent combination of training and experience.
• Fluency in French and English is essential.
• Successful completion of a Library Technician program an asset.
• Previous work experience with the public an asset.
• Ability to deal effectively with the public in a variety of situations.
• Ability to work with other staff as part of a team.
• Ability to communicate effectively both orally and in writing.
• Ability to operate library equipment.
• Keyboarding skills an asset.
• Ability to handle cash accurately.

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check (Vulnerable Sector) Satisfactory to the employer will be required from the successful candidates(s), at their expense. To obtain a Police Information Check please visit www.winnipeg.ca/police.
• Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds, and set up tables and chairs in meeting rooms)

• Citizen & Customer Focus
• Respecting Diversity
• Ethics and Values
• Integrity and Trust
• Results Oriented