Job Description

attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you. See details of your web browser for how to enable JavaScript.

Attention Safari users: This site requires cookies to function. Please click to accept the cookie. Cookies will be used strictly for the functioning of the site.

Toggle navigation

Job Details

Library Circulation Assistant - (997775.3)

This details all the information about the job posting.

Share this job as a link in your status update to LinkedIn.

Organizational Unit

University of Victoria -> Library

Posting Close Date

23 July 2023

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$3,900.00 - $4,017.00

Additional Posting Information:

N/A

Salary posted will be pro-rated based on FTE

Classification

PB5

Hours of Work

Sunday to Thursday, 3:15 pm - 11:15 pm

Employee Group:

CUPE 951 - Regular

# of Hires Needed

1

Category

Customer Service, Education, Training, and Library

About this Opportunity

The University of Victoria is one of Victoria\'s largest employers and one of Canada\'s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria\'s diverse academic programs, world-class research and commitment to civic engagement.

Work shift changes to meet operational requirements. Exam periods (month of Dec and Apr): Sunday-Thursday 4:15 pm to 12:15 am. Summer hours (May 1-Aug 31): Sunday 10 am to 6 pm, Monday-Thursday 1:15 pm to 9:15pm

• This position may be eligible for a Modified Work Schedule.*

Job Summary

Academic Commons is part of the University of Victoria Libraries and consists of: Circulation Services including Interlibrary Loans; Music & Media and the Technical Support Unit. The Libraries are made up of approximately 150 employees including Faculty Librarians, professional and CUPE staff, and student assistants. The UVic Libraries support the teaching, research, and learning needs of our campus and the broader communities.

Reporting to an assigned Academic Commons Supervisor, the Circulation Assistant supports UVic Libraries\' values and objectives by contributing to a strong and diverse staff team dedicated to providing excellent customer service to Library users. Within the Academic Commons the Circulation Assistant acts as a point of contact in providing customer service to all library users. The position assists users with access to materials and services, processes materials, troubleshoots equipment and basic software issues, supports collection maintenance and performs other duties of similar scope and complexity In completing their duties the Circulation Assistant works with a variety of specialized equipment, software, databases and citation systems.

This position requires lifting, bending, reaching, pushing and carrying weights over 10 kgs (22 lbs.) and is required to work varied day, evening and weekend shifts.

Job Requirements

Skills:

• High attention to detail to ensure accuracy of records
• Excellent customer service skills and techniques
• Excellent communication skills (verbal and written)
• Demonstrated ability to handle confidential material and information with discretion
• Demonstrated ability to work independently
• Demonstrated ability to be flexible and adapt to change
• Ability to work effectively as a member of a team
• Ability to assist with administrative details
• Ability to operate a computer and use a variety of equipment (e.g. printers, scanners, POS system), software (e.g. Microsoft Office) and systems
• Ability to learn and instruct users in the use of equipment and software

Specialized Knowledge/Education:

• High school graduation or equivalent
• Software proficiency (Microsoft Office suite, social media, web tools, Excel, databases)
• Some post-secondary education or work experience preferred

Experience:

• 2 years recent public service experience in business, administration, education or other high volume setting. Experience should include customer service.
• An equivalent combination of education, training and experience may be considered

Territory acknowledgement

We acknowledge and respect the l\xc9\x99k\xcc\x93\xca\xb7\xc9\x99\xc5\x8b\xc9\x99n peoples on whose traditional territory the university stands and the Songhees, Esquimalt and W\xcc\xb1S\xc3\x81NE\xc4\x86 peoples whose historical relationships with the land continue to this day.

Equity and Diversity Statement

UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of

Read our full equity statement here:

Accessibility Statement

If you anticipate needing accommodations for any part of the application and hiring process contact:

University of Victoria