Job Description

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald's Learning and Development team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Learning Management System Administrator will contribute to Black & McDonald's success by effectively overseeing the daily administrative training and development activities for the organization. As part of the People Resources Department, and reporting to the Director, Learning and Development, the role will lead, develop, administer, and monitor training activities within the learning management system and all training and development programs and activities.

Duties and responsibilities include but are not limited to:

• Oversees the learning management system and maintains regular tracking, reporting, and updates for mandatory compliance training and all other training initiatives
• Identifies and communicates opportunities for process improvements, provides feedback on utilization, discrepancies, and suggested enhancements
• Collaborates with the Regional HR Business Partner and Business Unit Leaders on training needs and opportunities for the expansion of talent development within the organization
• Acts as an expert by analyzing data and recommending solutions to utilize the LMS to deliver, track and measure performance to meet business objectives
• Establishes and maintains an effective channel for communication of information with all business partners
• Administration of eLearning courses, publishing learning material, attendance tracking and reporting on course evaluations
• Provides administrative support for the implementation, maintenance, and execution of in class and VILT programs
• Participates in the preparation of training courseware workbooks and source material
• Provides training administrative support to the People Resources team as required
• Writes and maintains technical procedures and policy documentation as required
• Acts as the main point of contact for all training and development queries via telephone and/or email

COMPETENCY REQUIREMENTS

• Data Analysis/Management
• Process Improvement
• Communication
• Problem Solving
• Teamwork and Collaboration
• Project Management
• Change Management

EDUCATION REQUIREMENTS

• Completion of College/University in the field of Business Administration, Human Resources or Organizational Development.

WORK EXPERIENCE REQUIREMENTS

• Minimum of 3 years' experience in a similar role ideally within a training or HR function
• Exceptional experience with overseeing all aspects of a Learning Management System

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Knowledge of instructional design and adult learning principles an asset
• Strong knowledge of data management in Microsoft Excel would be a definite asset
• Possess strong analytical skills and data management abilities
• Excellent communication skills both written and verbal
• Strong customer focus with exceptional customer service skills
• Ability to take a proactive approach to overcome challenges to achieve results
• SharePoint knowledge would be a definite asset

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.