Job Description

Posting closes: November 19, 2022

Compensation: $73,498 - $91,873 per annum base salary

Additional information: 2 temporary, 1-year contracts available

Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes' World's Best Banks list for 2022? We're excited to be growing and moving with the times to keep up with the fast-paced, ever-changing financial industry!

Join Our Team!

We're looking for Learning Consultants to support our People and Culture team.

Reporting to the Senior Manager of Leadership Development, you are primary accountable for championing and integrating culture efforts while developing effective learning solutions that drive, align and create and integrated organization culture with Servus Credit Union. You work at a strategic level partnering with internal stakeholders such as Enterprise Change Management, Leadership Development and Culture. As an expert in the field, you ensure the successful integration and delivery of learning solutions focusing on enhancing the skills and competencies required to enrich the leader and employee change and culture experience. You create the metrics that drive results in addition to the validation, evaluation and re-assessment of the solutions through the lens of optimizing performance for our employees, leaders and overall talent management programs.

More specifically, the scope of your responsibilities will include but are not limited to:

• Consult with business partners and stakeholders to identify culture learning needs and design learning solutions that bridge skill gaps and support the attainment of business objectives
• Quickly understand, analyze, and synthesize the impact of diverse business strategies and culture on the development of an effective and long-term learning solution
• Perform robust learner analysis in order to properly frame learning solutions to the target audience and to design a better learning experience
• Apply sound learning principles and theories to all design and development to ensure the delivery of best-in-class learning solutions that drives improvement in identified skill development to support business objectives
• Recognize and develop future talent to build bench strength within Servus
• Ensure transfer of the learning solution to the Learning Facilitators so that it is skillfully facilitated and delivered in whatever methods of delivery selected
• Work in collaboration with HR Leaders to address learning gaps and issues while improving employee's job satisfaction

Requirements

To qualify, you'll need at least the following:

• 2-3 years of experience in creating and facilitating learning and development curriculum, changing individual and organizational behaviors, soft skill development and supporting change management methodology and practices
• Must be able to identify skill and competency gaps and how to close the gap by designing, delivering, and facilitating learning solutions for individuals and groups.
• Working knowledge of Adult Learning principles as well as exposure to learning technologies: authoring tools i.e. Captivate and Articulate, LMS and Performance systems, Teams Meeting, SharePoint, and strong knowledge of Microsoft Office including use of templates
• Must have superior written and verbal communication skills, a positive and enthusiastic attitude.
• Must demonstrate professionalism and diplomacy and works best when working in a team environment. The incumbent's interpersonal skills will enable them to establish strong working relationships with colleagues and affiliates of Servus.
• Must also demonstrate an understanding of organizational Talent and People Development Strategies to support individual career progression and organization workforce planning to achieve individual and organizational results.
• Neuroleadership accreditation
• Proficient in learning technology to create training and resources

Although not required, the following experience and education/certifications are valuable assets:

• Post-secondary degree in Human Resources or diploma strongly recommended

Most importantly, we're looking for candidates who align with our values. We live our values in how we do business. We're not afraid to be different - in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It's our values that attract many people to Servus - and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!

Benefits

By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential.

Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:

• A supportive and engaging working environment
• Benefits that lead the field
• A total rewards strategy that includes recognition for a job well done
• Learning options that support lifelong learning and career-building opportunities
• Opportunities and support for volunteering in local communities and abroad
• Support for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employees

Here are some of the benefits that our employees love:

• Financial product benefits available immediately
• Group RRSP and Coop Superannuation Pension Plan matched programs
• Vacation purchase program
• Employee financial services team available to help you reach your financial goals
• Recognition for years of service
• Disability programs
• Group benefit coverage including extended health care coverage, travel insurance, dental plans, and specialized medical coverage
• Flexible spending account to purchase additional health or personal wellness items
• Wellness initiatives
• Employee and family assistance plan
• Other leaves including parental, emergency days, and critical care days
• Reward programs
• Incentive pay program

As Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide ... with a few additional perks!

Additionally, Servus has introduced a new flexible hybrid work model which consists of a combination of working in the office and working remotely. The hybrid approach provides employees with more flexibility, while still allowing employees to connect in person and remotely and building upon the culture that makes Servus such a great place to work.

Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. If you want to join a team of community leaders passionate about making an impact, apply now!

Next Steps

Click on the link below to apply for this amazing opportunity. If you're shortlisted, you'll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at with the position and location you're interested in. Thanks for applying with Servus Credit Union; we look forward to learning about you and your experience!

Servus Credit Union is an equal opportunity employer and employs personnel without regard to race, color, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, and sexual orientation.