Job Description

Lead Dispatcher - Coquitlam, BC

GFL Environmental is looking for a

Lead Dispatcher

to join our team in

Coquitlam, BC

!


As a Lead Dispatcher, you'll play a key role in ensuring efficient daily operations by coordinating driver schedules, addressing on-route issues, and supporting the dispatch team. You'll act as the main point of contact between drivers, operations, and customer service - making sure routes run smoothly, service issues are resolved promptly, and the team stays on track.

Why Join Team Green?

Competitive salary and excellent health, dental, and vision benefits RRSP matching and retirement savings options Great training and growth opportunities Be part of a sustainable, growing company with a strong team culture

Key Responsibilities:

Oversee daily dispatch operations and route assignments Support, guide, and coach dispatch staff to meet service goals Respond to customer and service issues in real time Work with routing specialists to improve route efficiency Monitor driver check-ins and ensure accurate documentation Lead daily safety tailgate meetings Coordinate with operations, customer service, and maintenance Maintain accurate dispatch records and data entry Assist in planning daily driver coverage based on service needs

Requirements:

2+ years of experience in dispatch, logistics, or transportation (lead or supervisory experience is an asset) Strong communication, organizational, and problem-solving skills Ability to multitask in a fast-paced environment Proficient in MS Office (Outlook, Excel, Word) TRUX experience is an asset, or willingness to learn Willingness to work extended hours or weekends as needed Knowledge of routing and scheduling best practices

About GFL:

At GFL, we're Green For Life. With 20,000+ employees across North America, we're committed to sustainability, innovation, and supporting the communities where we live and work. Join a company where your career can grow--for life.


#GFLTalent