Job Description

The Company

Think Research is an industry leader in delivering knowledge-based digital health software solutions. Our mission is to organize the world's health knowledge so everyone gets the best care. We create cutting-edge, evidence-based healthcare technology solutions that support the clinical decision-making process, standardize care, and improve patient outcomes. For over a decade, our cloud-based, EMR-agnostic digital tools have empowered clinicians around the world and positively impacted millions of patients across the continuum of care - including primary physician care, acute care hospitals and surgical suites as well as community and seniors care. We are proud to serve as a trusted health system partner to a rapidly growing, global client base that spans five continents across more than 13,000 healthcare facilities, with a clinical audience of over 300,000 doctors, nurses and pharmacists. If you are looking to improve patient care and are passionate about technology -- look no further.

Why Us?

• It's not every day that you have the chance to change the way your friends and family are cared for - Make an impact!
• Be a part of the digital disruption happening in healthcare and do challenging, meaningful work
• We're growing, and so will you with leaders who will support your development through mentorship and other opportunities

• Collaborative, creative, dynamic and flexible work environment, with a start-up spirit

The Role

Business Intelligence

• Gather, document and define business requirements from diverse stakeholders. Translate those business requirements into technical and analytical requirements.
• Design and build beautiful, intuitive and insightful data dashboards, visualizations and/or business assets for both internal and external purposes
• Implement measures to safeguard personal health information in data outputs across multiple jurisdictions and countries
• Lead data quality or process improvement initiatives to enhance TRC's data and analytics capabilities

Implementation and delivery

• Manage and prioritize competing client, operational and corporate data and analytics requests
• Lead other analysts to ensure successful delivery of analytics solutions
• Create and operationalize key process documentation and standard operating procedures needed to produce, share and maintain quality outputs
• Apply foundational project management skills to meet timelines, manage scope and escalate risks in projects or programs with data workstream

Collaboration

• Work with Client Services and Client Success teams to generate insights and product reports on adoption and utilization for all Think Research products and/or programs
• Work with Product team to ensure analytics alignment to strategic vision and data roadmap
• Work with Data Engineers to troubleshoot bugs, triage and monitor active requests
• Contribute to business proposals that surround data and analytics

What You Will Bring

• Minimum Bachelor's, preferable Master's degree in mathematics, data science, health sciences, health informatics, or comparable field. Work experience in the field can be in lieu of formal education.
• Demonstrable experience acting as a mentor, coach, or managing a team of business analysts
• Advanced proficiency in data visualization tools and engines
• Experience designing and building complex dashboards
• Knowledge of the healthcare ecosystem and best practices for data safety and security when handling personal health information
• Ability to think creatively to derive insights that matter through advanced analytics and working with big data
• Ability to steer and deliver upon data deliverables with loosely defined requirements
• Ability to manage competing projects from ideation to execution and maintenance
• Experience working in a client-facing role and comfortable participating in client meetings to gather and define requirements
• Strong ability to translate complex data requirements across business and technical teams to ensure projects stay on track and meet client expectations
• Working knowledge of data pipeline, ETL, and data warehousing best practices

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.

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