Job Description

Summary of day to day responsibilities:

• Design high quality, multi-approach blended learning and performance solutions on a variety of learning projects that support Black Experiences business strategic priorities, enable people strategies within the Black Experiences area of focus, and impact key Black Experiences business measures.

Customer Accountabilities:

• Design/ contribute to the design of learning and development programs, including instructional frameworks, content mapping, prototypes or drafts, narrative scripts and storyboards in various delivery methods
• Demonstrate an understanding of business, HR and talent management objectives to enable a blended development approach via design/ development / delivery / maintenance of a wide variety of learning and development solutions, programs and tools
• Recommend the most effective blend of instructor led, hands on, and web based learning to be used in a given solution Implement and successfully deliver multiple concurrent projects of varying complexity, ensuring regular updates to L&D databases/tracking tools
• Ensure learner accessibility and principles of diversity and inclusion in designing a variety of learning solutions, leveraging established standards and templates where possible Shareholder Accountabilities: Prioritize and manage own workload to meet SLA requirements for service and productivity
• Act as a Subject Matter Expert with both practical and technical expertise in all areas of instructional design and development for all learning approaches Deliver effective, planned and consistent SME and stakeholder engagement and deliverables, including regular and effective SME communications and updates, whether virtual or in person Ensure projects and learning solutions meet quality standards and achieve success criteria while managing scope, risks and stakeholder engagement, and problem resolution
• Ensure all learning solutions include both an appropriate evaluation & measurement plan and an agreed maintenance plan to enable both program impact and currency
• Provide subject matter expertise in design, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in areas of design; stays current in learning consulting and program evaluation and measurement
• Take an enterprise approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite Skills: Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage ones time. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, and leadership technique.
• Knowledge of media production, communication, and dissemination techniques and methods. Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods.
• Previous experience with computer applications, such as Microsoft Word and PowerPoint.

Must have:

• Experience dealing with confidential and sensitive information
• Curriculum Design, Content Design - 2 to 4 years
• Experience using ADDIE Model (Analysis, Design, Develop, Implementation, Evaluation) - 2 to 4 years
• MS Suite - Power Point/Word/Excel
• Ability to Contribute to the design of learning and development programs, including instructional frameworks, content mapping, prototypes or drafts, narrative scripts and storyboards in various delivery methods
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.

Nice To Have:

• Experience in Diversity Equity and Inclusion work - understanding/experience in Black Experiences business strategic priorities, enable people strategies within the Black Experiences area of focus, and impact key Black Experiences business measures)

Degree/Certifications Required:

• Adult Learning Certification, post secondary degree
• Years of experience: 2-4 years

Job Details

9600

Contract

6 months

Toronto