Job Description

We are seeking a motivated and detail-oriented Account Specialist to join our client\'s dynamic team. The role involves supporting seller onboarding and working cross-functionally. You will work closely with the Business Development team, ensuring a smooth go-live experience for all new sellers.Key Responsibilities:- Manage the end of the onboarding process for sellers as they move towards their Marketplace go-live stage.
- Utilize Excel to analyze onboarding data, identify areas for improvement, and make recommendations to enhance the onboarding process.
- Work with the Business Development team and Janet\'s team to facilitate the setup and integration of sellers onto the platform.
- Create and deliver PowerPoint presentations that include insights, reporting, and updates for both internal teams and sellers.
- Gain a thorough understanding of the retail item setup flow to effectively support sellers through their onboarding journey.Qualifications:- 1-2 years in a retail or eCommerce environment.
- Advanced Excel skills, including proficiency with pivot tables.
- Experience with Salesforce (CRM & Marketing Cloud) is essential.
- Experience with eCommerce and/or Marketplace platforms is crucial.
- Client service experience is nice to have
- Familiarity with HubSpot, SharePoint, and Jira.
- Ability to adapt and pivot quickly in a fast-paced environment.
-Iterative Thinking:, open to suggesting new ideas and improving standard operating procedures (SOPs).
- Time Management, strong organizational skills with the ability to manage multiple tasks efficiently.
- Entrepreneurial Spirit with a willingness to contribute ideas and drive improvements in the onboarding process.
Industry Preference:This is your opportunity to work closely with diverse teams and influence the seller onboarding process. This is a dynamic role with significant room for impact and process improvement. You will have exposure to various tools and technologies in a fast-growing eCommerce environment.Advantages
- Opportunity to work closely with diverse teams and influence the seller onboarding process.
- Dynamic role with significant room for impact and process improvement.
- Exposure to various tools and technologies in a fast-growing eCommerce environment.
- Hybrid work model
- Work with a globally known brandResponsibilities
- Manage the end of the onboarding process for sellers as they move towards their Marketplace go-live stage.
- Utilize Excel to analyze onboarding data, identify areas for improvement, and make recommendations to enhance the onboarding process.
- Work with the Business Development team and Janet\'s team to facilitate the setup and integration of sellers onto the platform.
- Create and deliver PowerPoint presentations that include insights, reporting, and updates for both internal teams and sellers.
- Gain a thorough understanding of the retail item setup flow to effectively support sellers through their onboarding journey.Qualifications
- 1-2 years in a retail or eCommerce environment.
- Advanced Excel skills, including proficiency with pivot tables.
- Experience with Salesforce (CRM & Marketing Cloud) is essential.
- Experience with eCommerce and/or Marketplace platforms is crucial.
- Client service experience is nice to have
- Familiarity with HubSpot, SharePoint, and Jira.
- Ability to adapt and pivot quickly in a fast-paced environment.
-Iterative Thinking:, open to suggesting new ideas and improving standard operating procedures (SOPs).
- Time Management, strong organizational skills with the ability to manage multiple tasks efficiently.
- Entrepreneurial Spirit with a willingness to contribute ideas and drive improvements in the onboarding process.Summary
If you are a proactive and analytical individual with a passion for eCommerce and an aptitude for working cross-functionally, we encourage you to apply for this exciting opportunity!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada\'s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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