Job Description

We're hiring for a

Service Advisor

at Sylvan Lake Autopro, and we're looking for someone with a great personality who loves helping people. If you're a natural at making a positive connection and you're ready to start a career in a supportive and modern workplace, this might be the perfect fit for you.




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Who We Are

Sylvan Lake Autopro is a leading, modern auto repair shop right here in Sylvan Lake. We believe in doing things the right way, from using the latest technology to always being honest with our customers. Our main goal is to build trust and make sure every person who walks through our door feels valued and well taken care of.




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What You'll Do

As a Service Advisor, you'll be the face of our shop--the key person who connects our customers with our skilled technicians. Your job is to make every interaction a great one. You'll listen to customers, clearly explain what's going on with their vehicle, and make sure they feel confident and informed every step of the way.



To start, you'll have the opportunity to learn the ropes by assisting with tasks like

parts and warranty administration

and other general office duties. We'll provide all the training you need to grow into a full Service Advisor role.

Your day-to-day responsibilities will include:

Greeting customers

with a friendly and welcoming attitude.

Listening carefully

to what they need and turning that information into clear instructions for our technicians.

Explaining our vehicle inspection findings

in a way that's easy for anyone to understand.

Keeping customers updated

on their vehicle's status.

Using our modern software

to manage appointments, create estimates, and process payments.

Building trust

by providing honest advice and answering any questions our customers have.

Working as part of a team

with our technicians to keep things running smoothly.



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Who You Are

You don't need to be an expert on cars to start. What's most important to us is your attitude and personality.

You're a great fit if you have:

Exceptional people skills.

You're friendly, patient, and genuinely enjoy helping others.

A positive and energetic attitude.

You're a "can-do" person who brings good energy to the team.

Strong communication skills.

You can listen well and explain things clearly.

A commitment to integrity.

You believe in being honest and doing the right thing, even when no one is looking.

An ability to stay organized

and manage multiple tasks in a fast-paced environment.

Comfort using a computer

and learning new software.
While you don't need a lot of automotive experience, a basic understanding of how cars work or some background in parts would be a big plus. We will train the right person.




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Why Join Our Team'

We're not just a shop; we're a team that supports each other. When you join Sylvan Lake Autopro, you'll get:


A

positive, supportive work environment

where your personality is valued. The chance to work with

modern tools and technology

.

Opportunities for training and growth

to build a long-term career. A

competitive compensation package

.
If you're ready to start a new career and you're passionate about providing excellent customer service, we want to hear from you.

Your personality and desire to learn are what matter most to us.