Job Description

Job Summary

We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the smooth operation of our IT infrastructure.

Primary Responsibilities

(some after-hours and on-call work will be required):

o

Business Operations

(Junior Systems Admin is backup)

Account creation/change/deletion/reset, etc. Audit accuracy and consistency of employee IT account details File restore requests (where self-service is not available) Desktop hardware (including OS) deployment & maintenance Printer (thermal labels, laser, inkjet) setup & maintenance Mobile device (handheld scanners, phones, etc.) deployment and maintenance
o

Security Operations

(in conjunction with senior staff as needed):

Regularly audit the NMS logs to identify, and inform business leaders of any threats
o

Assist Junior

and

Senior System

Admins with:

Various IT-related tasks and projects where time allows (learning opportunity)

Required Qualifications

o

Diploma(s) and/or certificate(s) from a recognized institute for at least ONE discipline:

Advanced Powershell Language Basic Linux and/or Windows OS theory, installation, and operation Azure cloud operations Cisco CCNA Able to travel to USA and not prohibited from working under an L1B visa (

sponsored by Think Logistics

)

Experiential Assets (not required for role)

o

Working knowledge of:

SYSPRO Financial Software Power BI/MS-SSAS Cube data models Power BI Data Visualization software OpenNMS NetBox Sharepoint Online MS SQL Server
o Project coordination or management

o Experience in a customer-facing support role

Job Types: Full-time, Part-time

Pay: $35,000.00-$45,000.00 per year

Expected hours: 32 per week

Benefits:

Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Paid time off Vision care Wellness program
Work Location: In person