Job Description

Axxess is a family owned and operated customs broker and international freight forwarder serving importing and exporting companies since 1998.


Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges!


At Axxess, we are committed to supporting our new recruits as they get started! We will train and support you throughout your career to develop your full potential.


Interested? We are looking for our next

Technician

to join the

IT

department!

You will enjoy new benefits such as:

Coaching and training provided by Axxess The possibility of telecommuting 2 days a week Group insurance RRSPs with employer contributions Employee Assistance Program 7 personal days in addition to annual vacation A collaborative work environment (Teambuilding, 5@7, etc.)

Your main tasks will be:

Provide level 1-2 support for all Axxess International systems Follow all department processes and protocols and maintain perennity of systems documentation. Ensure proper systems, database and network maintenance and backups are done on time. Deploy and update information systems required to improve efficiency and productivity of all users. Make sure all IT assetinventory is updated and precise. Maintain tidiness of workspace, stockroom, and all IT physical area. Work closely with all other IT Staff to improve our IT solution offering. Accomplishes all tasks and/or specific mandates assigned to him byhis colleagues and supervisor.

What we are looking for:

You're fluent in French and English, so you can communicate with colleagues and customers across Canada and the United States. You have experience in IT support You have a good understanding of the following IT concepts: MS Office 365, remote PC support (LAN/WAN), Cloud and SAAS models. You are self-motivated, autonomous and productive. You like customer service

To send us your application, please send us your CV via our website or by Indeed. We will contact the shortlisted candidates within a maximum of two weeks.

The use of the masculine gender in this job offer is only intended to lighten the text.

Axxess International values the diversity of the people we hire and serve. For the company, diversity means fostering a work environment where individual differences are recognized, appreciated, respected and valued in order to develop the full potential and build on the talents and strengths of each individual.


If you require an accommodation during the recruitment process, we will work with you to meet your needs, contact us: jobs@axxessintl.com

About our Recruitment Process

To ensure a fair and efficient experience for all, our recruitment process complies with Canadian legal standards. As part of our initial screening, we may use a combination of human oversight and an AI-powered tool to help evaluate candidate qualifications. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates.


Any personal information shared with Axxess will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: jobs@axxessintl.com