Job Description

Do you want to join a company that combines high standards, performance and kindness?
Then take 5 minutes to read this ad, your future may be at the bottom of this offer!
First of all, let me introduce myself, I am Earvin from the Fed IT recruitment firm in Canada.
My job? Provoke meaningful professional meetings every day!Today, I am recruiting for one of my great clients located in downtown Montreal, an IT technician on a 3-month contract with the possibility of an extension and becoming permanent. The position is mainly on-site and requires occasional travel as needed.

• Provide first and second level support for incidents reported by users, concerning the office and telephone environment.
• Respond to service requests and provide support to technicians in the management of the office and telephone environment.
• Analyze incidents, identify problems and propose solutions to resolve them.
• Train users on new technologies and IT developments.
• Propose fixes and improve existing documents and procedures.
• Coordinate the inventory of IT equipment (computers, mobile phones, tablets).
• Collaborate with team members and the IT manager to identify improvement opportunities and propose fixes in terms of support, procedures and management of the office environment.
• Provide support to the network administrator in the accomplishment of his tasks.
• Carry out, if necessary, any other related tasks.
• College diploma in office automation or IT technology
• At least three (3) years of relevant experience in office and IT support within an IT department.
• Excellent experience with the Windows 10 operating system.
• Excellent experience in Office administration, including the 365 cloud version.
• Experience with Active Directory.
• Knowledge of the Microsoft cloud environment (OneDrive, Azure AD, etc.) an asset
• Knowledge of TCP/IP networking, DNS an asset.
• Interpersonal communication skills.
• Sense of priorities.
• Customer orientation.
• Concern for quality.
• Analytical and problem-solving skills.
• Bilingual French-English
• Vehicle

Fed ITAs recruitment experts in the IT field, Fed IT is a recruitment agency selecting the best applicants for both temporary and permanent contracts. All our consultants are IT experts and they speak your language. We are committed to working with...

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