Job Description

Club Support Inc. is a Private Corporation dedicated to creating an efficient Computer Environment with daily monitoring and support of the recreational Club community (Golf clubs, Social clubs, and Professional clubs). Our entrepreneurial, dynamic, and flexible team has been working together for over 10 years and our consultative approach makes us the go to team when it comes to our clients' IT needs. We offer fully Managed IT Services with affordable custom rates for small and medium sized businesses.

Overview:

We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for providing on-site technical support, troubleshooting, and maintaining our client's hardware, software, and network systems. The role involves a combination of technical expertise, excellent customer service, and the ability to work both independently and collaboratively within a team.

The chosen individual will have to manage the Communications with the Clients, install and configure new equipment, identify computer related problems. The person would have to have experience running cables and working with setting up and mounting new equipment.

Responsibilities:

Daily monitoring of Clients' IT Environment through remote connectivity Maintaining and updating Client's information database (log calls, visits, reports on troubleshooting, update equipment change) Building and configuring new equipment for the clients Locating troubleshooting resources and effectively escalating issues in a timely manner Implementing data, software and hardware security procedures Communicate with other workers to coordinate the preparation and completion of work assignments You must be prepared to work evenings and weekends occasionally in order to complete key IT projects that can only be done outside of normal business hours. You must be prepared to participate in an "On Call" after hours support rotation.

Requirements:

Proven experience as an IT Technician or similar role, with hands-on experience in troubleshooting and providing support. Proficiency in hardware, software, and network troubleshooting. Strong knowledge of Windows operating systems. Familiarity with networking protocols and technologies (TCP/IP, DNS, DHCP). MCSE / MCSA certification is an asset COMPTIA A+, Network+ is a must Excellent problem-solving skills and attention to detail. Ability to work independently and manage time effectively. Strong communication and interpersonal skills. A valid driver's license and A VEHICLE IS A MUST. Handyman experience would be an asset.

Work Location:

On site

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Dental care Extended health care Paid time off
Schedule:

8 hour shift On call
Experience:

Customer service: 5 years (preferred)
Work Location: In person