Job Description

Marketing Statement

Join a company that has been a part of moving Metro Vancouver for over 35 years.
British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.
Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.
When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.
Come explore what makes us one of BC\xe2\x80\x99s Top Employers!

Responsibilities

OVERALL PURPOSE:
Supports and coordinates BCRTC\xe2\x80\x99s internal communications plans for various corporate projects, initiatives, policies, and events to successfully communicate to employees across the organization. Designs and creates eye-catching visuals, infographics, and images that effectively communicate information and enhance engagement. Creates and edits photo and videos for internal communication purposes, including employee interviews, company announcements, and instructional content. Generates written communications to employees on behalf of maintenance and operations for activities that impact the company. Maintains internal communication channels, including intranet, email newsletters, and digital screens. Provides assistance to the senior advisor in collaborating with cross-functional teams to gather information and create content that aligns with company goals and values. Assists in monitoring the effectiveness of internal communications initiatives through feedback, analytics, and surveys. Assists with promotion and supports a variety of corporate initiatives. Performs related duties as assigned, such being items of a minor nature that do not affect the value of the job.
MAJOR RESPONSIBILITIES:
Supports internal communication plans and conveys key messages and updates to employees.
Providing support in researching, writing and editing material - e.g. news releases, presentation notes, website copy, internal newsletters/magazines, etc;
Coordinates the delivery of multimedia content as required to better promote the work of BCRTC and deliver in alternative formats to written documents. This might be as photo, video or other audiovisual as required;
Arranging for tours, site visits by elected representatives or other officials and accompanying them as required;
Assisting in maintaining web content elements;
Coordinating graphic collateral and photography for the department and other internal stakeholders;
Providing communications writing, planning, support, and design/presentation assistance for corporate meetings and events.
Generates written communications to employees on behalf of maintenance and operations for activities that impact the company.
Designs and creates eye-catching visuals, infographics, and images that effectively communicate information and enhance engagement.
Assisting in creating visually appealing and innovative design concepts, graphics, and layouts for various projects, including websites, social media, print materials, and other marketing collateral;
Collaborating with stakeholders to understand their design requirements and objectives, and translating them into creative design solutions;
Ensuring a consistent brand identity across all design materials, ensuring adherence to brand guidelines and standards;
Using industry-standard design software and tools to create high-quality digital and print designs, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.);
Producing and delivering design assets in various formats and sizes, optimized for different platforms and mediums;
Staying up-to-date with design trends, techniques, and software advancements to continuously improve design skills and output;
Providing input to the development of design strategies, brainstorming sessions, and creative briefings
Creates and edits photo and videos for internal communication purposes, including employee interviews, company announcements, and instructional content.
Capturing high-quality photographs and videos that align with the company\'s brand image and communication goals;
Planning and carrying out photography and video shoots for various company events, products, services, and campaigns;
Conceptualizing and developing creative ideas and storyboards for photography and video projects, ensuring they effectively convey key messages and engage the audience;
Operating professional cameras, lenses, lighting equipment, and other relevant gear to capture visually compelling and technically sound images and videos;
Editing, retouching, and enhancing photographs using industry-standard software (e.g., Adobe Photoshop, Lightroom) to ensure optimal quality, composition, and color correction;
Editing and assembling video footage, adding special effects, graphics, and music to create captivating and impactful videos using video editing software (e.g., Adobe Premiere Pro, Final Cut Pro);
Maintaining an extensive library of photographs and videos, ensuring easy accessibility and proper archival storage;
Staying updated with the latest trends, techniques, and equipment in photography and videography, continuously improving skills and adapting to evolving technologies.
Provides assistance to the senior advisor in collaborating with cross-functional teams to gather information and create content that aligns with company goals and values.
Maintains internal communication channels, including intranet, email newsletters, and digital screens.
Ensuring that the Employee SharePoint site and intranet are kept up to date with the latest information for easy access for staff;
Ensuring content is relevant and promoted if necessary through banners, front page promotion and pushes;
Using internal news network, ENN, to promote new stories and events through use of video and photo
Assists monitoring the effectiveness of internal communications initiatives through feedback, analytics, and surveys.
Assists with promotion and supports a variety of corporate initiatives, including, but not limited to the Employee Recognition and Appreciation Event, BCRTC Family Day Open House, Take Our Kids to Work, I Love Transit Camp, the United Way Employee Campaign, Toys for Tots, and various other corporate and enterprise events.
Performs related duties as assigned, such being items of a minor nature that do not affect the value of the job.

Qualifications

EDUCATION:
Requires completion of a post-secondary diploma in Communications or a related field.
EXPERIENCE:
Requires two (2) years\xe2\x80\x99 experience in corporate communications or public relations within a large public organization including experience in electronic publishing. Requires up to six (6 months) in the position to become familiar with BCRTC\xe2\x80\x99s policies and processes.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

40 hours per week.

Work Designation

Resident
This position works predominately on-site

Rate of Pay

Wage: $38.36 per hour
Please note: All new employees will be subject to a 6-week trainee rate at 75% of the hourly rate.
The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the \'Apply\' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: November 3, 2023
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ\'s by going to http://www.translink.ca/careers.

Equal Employment Opportunity

SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink\'s commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@bcrtc.bc.ca.