Job Description

This is a contract role through May 15, 2026.


We are seeking an Intake Coordinator to join our BPA team in Vaughan.



If you have a keen interest in health, wellness, and disability management, have a desire to make a difference, and enjoy working in a team environment, we encourage you to apply and take on the challenge.



As an Intake Coordinator you will act as the initial point of contact for all clients seeking assistance on matters relating to health and disability. You will confirm eligibility, coordinate referrals, and guide the client through the application process while working alongside a team of disability management professionals.

The Intake Coordinator will:

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Receive all incoming inquiries and correspondence related to disability benefits and services Confirm client eligibility to benefits and services Explain the application processes Receive and reviewing applications for completeness Create and maintaining case records within our claims database Assign new cases internally or coordinating internal or external referrals appropriately

To be successful as an Intake Coordinator with BPA, you will need

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Strong customer service focus Excellent interpersonal skills and ability to build relationships with clients To be highly organized with strong attention to detail The ability to prioritize and multi-task in a fast-paced environment The ability to maintain a high degree of confidentiality in handling confidential medical information Excellent written and verbal communication skills Demonstrated ability to effectively manage and resolve conflict Excellent written and verbal communication skills Computer literacy - MS Word, Excel, Outlook, etc.

All-star candidates will have:

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Fluency in English and one of Portuguese or Spanish Post-secondary education or diploma in a medical or health-related discipline; or a minimum two years' experience in a medical, benefits administration, or claims setting

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.



About BPA:

BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.



Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com