Job Description

Company Overview

UCAN Fastening Products is a leading supplier of innovative and high-quality fastening solutions for the construction and industrial markets across North America. We pride ourselves on delivering exceptional customer service, dependable inventory, and technical expertise. Join our team and help support our continued growth and success.

Summary

We are seeking a proactive and goal oriented

Inside Sales / Lead Generation Specialist

to support our growing sales team. This role combines lead generation, customer outreach, and key sales administration duties to ensure smooth sales operations. The ideal candidate is highly organized, a strong communicator, and comfortable interacting with both customers and internal teams.

Responsibilities

Identify and qualify potential leads through various channels including online research, networking, and referrals. Engage with prospects via phone, email, and social media to generate interest in our products. Collaborate with the sales team to develop effective strategies for lead conversion. Maintain accurate records of lead interactions in Salesforce or similar CRM systems. Conduct market research to identify trends and opportunities for business growth. Assist in developing marketing materials that effectively communicate our value proposition.

Requirements

Lead Generation:

Assist in maintaining pricing lists, promotional documents, and distributor data. Assist in the tracking of sales team expenses Support customer service in processing sales orders and input customer information accurately in the system as needed Research and identify potential clients through outbound calls, emails, and online platforms (e.g., LinkedIn, Zoom Info, Industry directories). Qualify incoming inquiries and assess potential fit for UCAN products. Maintain and grow a database of prospects using CRM tools (e.g., customer data, lead status, next steps)).

Sales Support:

Coordinate introductory calls and meetings for the outside sales team. Provide product information, pricing, and support to potential clients. Assist in preparing quotes, proposals, and sales documentation.

Customer Relationship Management:

Maintain regular communication with prospects and customers. Build rapport and trust with decision-makers and influencers. Track interactions and feedback in CRM to ensure proper follow-up and pipeline health.

Market Intelligence:

Monitor industry trends, construction projects, and competitor activity. Provide insights to the sales and marketing teams to support strategy development.

Sales Administration:

Assist in maintaining pricing lists, promotional documents, and distributor data. Assist in the tracking of sales team expenses Support customer service in processing sales orders and input customer information accurately in the system as needed

Qualifications:

Proven experience in inside sales, telemarketing, or lead generation (preferably in the construction or industrial products sector). Excellent verbal and written communication skills. Strong interpersonal skills with the ability to build rapport quickly. Proficiency with CRM software (HubSpot) and Microsoft Office Suite. Highly organized and self-motivated, with strong attention to detail. Knowledge of fastening products or construction industry is a strong asset. Bilingual (English/French) is a plus.
If you are passionate about driving business growth and eager to make an impact in the fastening products industry, we invite you to apply today and join our dedicated team at Ucan Fastening Products!

Job Type: Full-time

Pay: $45,000.00-$60,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Schedule:

Monday to Friday
Work Location: In person