Job Description

Position Title: Inside Sales Representative

Location: Aurora

Schedule: Full-time M-F

At

Environmental 360 Solutions Ltd. (E360S)

, we don't just manage waste, we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we're building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you're looking to do work that matters, where your ideas are valued, your growth is supported, and your impact is real, you've come to the right place.

Position Overview:

The Inside Sales & Customer Care Support person plays a key role in supporting customers, driving service growth, and ensuring a seamless experience for new and existing clients. This role is responsible for handling inbound inquiries, assisting with quotes and service requests, maintaining account information, and working closely with operations and sales teams. The ideal candidate is customer-focused, organized, and able to work in a fast-paced environment.

Key Responsibilities:

Customer Service & Support

Respond to inbound customer calls and emails regarding service inquiries, billing questions, and general support. Provide timely resolutions and ensure a positive customer experience. Assist customers with change requests, service updates, and troubleshooting issues. Document customer interactions and follow up on outstanding concerns.
Inside Sales

Prepare and send quotes for new services, container rentals, pickups, and contract renewals. Support the sales team with lead generation, follow-ups, and qualifying inbound inquiries. Identify upselling opportunities for additional services or containers. Maintain accurate CRM and customer records.
Operational Coordination

Work closely with dispatch and operations teams to coordinate service changes, special pickups, and scheduling adjustments. Ensure accurate communication of service requirements and customer expectations internally. Monitor service performance issues and escalate when needed.
Administration

Assist with account setup, contract preparation, and customer onboarding. Maintain customer files, pricing updates, and service agreements. Prepare basic reports on customer activity, quotes, and service trends.

Qualifications:

2+ years of experience in customer service, inside sales, or administrative support (industry experience an asset). Strong communication and interpersonal skills. Ability to manage competing priorities and work in a fast-paced environment. Proficiency with CRM systems and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Experience in waste management, logistics, or service-based industries considered an asset.
This is more than a job, it's your opportunity to be part of something bigger. At

E360S

, we're setting new standards, transforming communities, and advancing the industry with every step forward. Bring your expertise, your curiosity, and your drive. Let's build a sustainable future we can all be proud of.

Apply today and discover what's possible when purpose meets progress.

Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.

The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

#INDM

Job Type: Full-time

Pay: $60,000.00-$70,000.41 per year

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance Profit sharing Vision care
Ability to commute/relocate:

Aurora, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:

Inside sales: 2 years (preferred) Customer service: 2 years (preferred)
Work Location: In person