Job Description

About Us

At Echo Promotions, we help our clients create memorable brand experiences through the POWER of promotional products. By recommending and sourcing the right items, plus providing programs and strategies, we help our clients stay top of mind with their target audiences.

With over 40 years of experience, we are a trusted Edmonton-based business and proud members of the largest buying group in our industry. Our buying power ensures lower prices for our clients, access to high-quality products from top suppliers, and the best possible shipping arrangements. Combined with our commitment to delivering error-free orders, this gives our team a strong advantage in the industry.

About the Position

We are looking for an Inside Sales Coordinator to join our team. In this valuable role you will be responsible for providing organizational support to account managers, suggesting promotional product ideas that fit with our client's objectives, offering exceptional customer service, and managing the sales cycle for a small book of your own clients. You will work closely with both internal teams and external partners, including vendors and clients, to keep projects running smoothly.

We are looking for a detail-oriented individual who will play a key part in supporting our sales team while also building relationships through direct sales and client communication--without the pressure of cold-calling or aggressive targets. If you enjoy keeping projects moving, connecting with clients, and being a reliable go-to person on the team, this opportunity might be right for you!

Key Responsibilities:

Source products based on client needs and preferences Assist with preparing client quotes and proposals Communicate with vendors to confirm pricing, product availability, and turnaround times Place sample orders as requested by account managers or clients Collaborate with the sales team to ensure projects stay on track and meet client expectations. Create sales orders and submit jobs Review and manage artwork approvals in collaboration with clients and vendors Be solutions focused and curious in problem solving, always Manage a small book of business with an emphasis on customer service Handle all walk-ins for drop-in showroom appointments and order pick ups Assist with additional marketing and sales tasks as required

Skills and Qualifications Include:

A minimum of 2 years' experience in administrative or sales support roles or completion of a post-secondary business program Ability to build and maintain professional relationships with ease Strong organizational competencies and a critical eye for detail Ability to work in a fast-paced environment with multiple internal and external stakeholders. Excellent written and verbal communication skills Proficiency with Microsoft Office and ability to learn new platforms (e-commerce and CRM tools) Customer-first mindset and the ability to problem-solve independently

Preferred:

Experience in promotional products industry is an asset
Interested candidates are asked to email a cover letter and resume to janelle@echopromotions.ca

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits:

Dental care Paid time off Vision care
Work Location: In person