Job Description

In-Room Dining Captain
Passionate about guest interaction, food and beverage? As In-Room Dining Captain, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Understands and executes all roles of the In Room Dining (minibar attendant, server and order taker)
• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of all beverage lists
• Deliver food and beverage in a timely and accurate manner
• Pick up orders efficiently from the kitchen
• Check outgoing orders for quality and accuracy of set up
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage.
• Supervision and leadership of In-Room Dining department
• Performance reviews and scheduling of In-Room Dining department
• Assists Banquet Department in the absence of Banquet Captain
• Responsible for monthly ordering and inventory
• Other duties as assigned

Your experience and skills include:

• Service focused personality is essential and a passion for everything food and beverage
• Previous experience in a similar leadership role is an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example
• Knowledge of Excel, Word, Outlook
• Previous Point of Sale System is an asset
• As a condition of employment, you must be fully vaccinated against COVD-19 and able to show proof of vaccination prior to start date

Work Authorization: all applicants must have current authorization to work in Canada. Hotel is unable to assist candidates with obtaining work authorization at this time.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit