???????? / Immigration Case Processing Specialist

Montréal, QC, CA, Canada

Job Description

New Direction Canada Inc. is a professional immigration consulting, education, socialised integrating institution, registered and supervised by the Ministry of Citizenship and Immigration and the Ministry of Education in Quebec, Canada. It employs licensed immigration consultants from the Canadian Society of Immigration Consultants and specializes in Canadian immigraion and schooling application consulting services and supporting services for new immigrants' studying, working and life.

The Case Department contains multiple semi-positions, such as Administration, Customer Services, Professional Writers, Immigration Case Processer, etc. As a Immigration Case Processing Specialist, you'll be part of a friendly and collaborative team that values integrity, inclusivity, and clients' success. If you're passionate about helping people navigate their immigration journey while working in a positive and growth-oriented environment, we'd love to hear from you!

We welcome new grads with a bachelor's or master's degree to apply!

What You Will Do:



1. Preparing and completing application forms, drafting personalized letter of explanation and submission letters. Reviewing client files to extract key details. Proactively following up on any missing or outstanding information to keep things moving smoothly.

2. Researching immigration policies and necessary documents using online resources, and contacting IRCC, MIFI, and other government authorities to get accurate details and clarify any questions.

3. Verifying all applicant-provided information to ensure accuracy and completeness before final review.

4. Staying on top of deadlines while ensuring all work is completed accurately and to a high standard.

What You Will Bring:



1. A Bachelor's degree is required; a Master's degree or higher is a big asset

2. Fluency in Mandarin is required. Plus strong oral and written communication skills in English and/or French

3. Proven analytical and logical abilities, with excellent communication, organizational and problem-solving skills

4. Detail-oriented, proactive, and capable of working both independently and collaboratively within a team environment

5. Ability to perform effectively under pressure, demonstrate a strong sense of responsibility and efficiently manage inquiries and problem resolution

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Job Type: Full-time

Pay Structure: Salary + Bonus

Working Schedule: Monday to Friday

Work Location: 1440 Saint-Catherine St W Unit 500, Montreal, Quebec H3G 1R3

This position requires on-site work at our head office in downtown Montreal. We promise to foster a workplace diversity and inclusion where different individuals are recognized and respected. We encourage and appreciate all qualified candidates to apply, however, only those selected for the further process will be contacted.

Job Type: Full-time

Pay: $16.50-$30.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Company events Flexible schedule Paid time off
Education:

Bachelor's Degree (required)
Language:

Mandarin (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2800154
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montréal, QC, CA, Canada
  • Education
    Not mentioned